Watford General Hospital

I received excellent care from all the staff I encountered at Watford General Hospital. The wait in A and E was lengthy but it was busy that night. I was on more than one ward while waiting for the operation (fractured ankle) and very impressed by the professionalism of the doctors, nurses and auxiliaries. I am now attending physiotherapy sessions at Abbots Langley and progressing well. Please thank everyone who has been involved in my care - you have made a difficult time in my life so much easier.

The nurse who saw me before the doctor was really rude, I felt intimidated and not comfortable talking to her. When I wanted to tell about my previous visit at A&E she was not interested and kept asking why I visited A&E today. I found her attitude very upsetting, I would rather suffer at home than being exposed to such a treatment. I have been paying my taxes for over 20 years, very rarely used NHS, either doctors or hospitals and really didn’t expect that. I regretted my coming to the hospital.

Charlotte Eastwood was sympathetic and kind before and after I gave birth. She encouraged me in breastfeeding and had useful advice in answer to all my questions. She made me feel like I was doing well and gave me confidence and I was sad to be signed off from her care!

Suffering from a sudden heart block, &taken to Watford General Hospital, within 25 minutes I was being examined and monitored. This was the Sunday before Xmas. After being allocated a bed, various doctors visited me throughout the night every hour. At 10.30 the day (Christmas Eve) following, I was taken to the operating theatre to have a pacemaker implanted. And at 5.30 I was allowed to go home with my family. The nurses were fantastic, some were working a 12 hour shift, but very polite and helpful. At one point prior to being put into the ward, they rang Hammersmith Hospital In order to transfer me there but they did not have a bed. Thankfully, Watford General Staff decided to keep me. Enjoyed Christmas Day with my wonderful family. At 90 years of age this has been a very wonderful Christmas and I cannot thank them all enough. They really really deserve more appreciation and a brand new hospital.Best wishes to them all. Thank you.

Care given by pediatric nurse Joan on starfish ward The cleaning The clear feedback from doctors