The Royal Marsden Hospital (Chelsea)

Fulham Road, London, England, SW3 6JJ
 
1 2 3 4 5 21,680 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Rapid Diagnostic and Assessment Centre,
27th July 2021


I couldn’t have asked for a better experience, it is what I imagine private care to be like. Everyone was lovely

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
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Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
1 2 3 4 5
Review of Burdett Coutts,
21st July 2021


Attentive and skillful nursing. Friendly and with a sense of humour. No request was a problem even though at times they were under pressure. Of particular note were Liliana (ward sister) and Claire McGovern but everyone was fantastic. There was nothing, in my view, that could have been improved.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
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Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
1 2 3 4 5
Review of Radiosurgery,
17th July 2021


Everyone and everything about my experience was excellent.


Nothing could have been improved upon

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
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Worries-concerns
1 2 3 4 5
Pain Control
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1 2 3 4 5
Review of Radiosurgery,
8th July 2021


Because I genuinely feel utterly blessed to have been treated at the Royal Marsden. The expertise of the staff and the access to cutting edge technical equipment is unprecedented and an example of our incredible NHS at its absolute best. Combined with which the care and compassion with which I was treated on every visit was out standing. I am so grateful, thank you.


Nothing.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
Rating not given.
Worries-concerns
1 2 3 4 5
Pain Control
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1 2 3 4 5
Review of Outpatients department Chelsea,
8th July 2021


Could have done without half-hour wait beyond appointment time for three-minute consultation but staff were helpful, cheerful and great.


At least inform patients if consultants are running late

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Meals
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1 2 3 4 5
Review of Radiosurgery,
8th July 2021


I have just finished my srereostatic radiotherapy under the guidance of Dr Welsh/Rosenfelder medical team I was treated with respect and dignity They answered to all my questions and concerns I had regarding the all procedure 5 star service


I can’t find anything The medical team at Royal Marsden Sutton treat all patients like celebrities I can’t ask for more

Experience
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Call bell
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Meals
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Worries-concerns
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Pain Control
Rating not given.
1 2 3 4 5
Review of Radiotherapy Chelsea,
7th July 2021


The radiotherapy team were excellent they were always caring and asked how I was and had soothing kind words of encouragement to keep me going on the tough days. They operate as a highly effective team and nothing is too much trouble. Their approach was highly professional which gave me confidence in their ability to perform the treatments and they worked well with the other teams when I needed help they knew who to call.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
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Worries-concerns
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Pain Control
1 2 3 4 5
1 2 3 4 5
Review of Rapid Diagnostic and Assessment Centre,
5th July 2021


All the staff at Rapid Diagnostic and Assessment Centre at The Royal Marsden are fantastic. They are great listeners and they show a lot of compassion. I class this as my safe place as I know am in the best hands at The Royal Marsden. Fabulous place

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
Rating not given.
Worries-concerns
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Pain Control
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1 2 3 4 5
Review of Radiosurgery,
29th June 2021


Everything was first class. The final through questions did not apply to me so I have not answered them.


Nothing comes to mind

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
Rating not given.
Worries-concerns
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Pain Control
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1 2 3 4 5
Review of Radiosurgery,
13th June 2021


I was not an inpatient so did not have any meals at Royal Marsden hospital Sutton. My treatment was painless ( Radiotherapy/CyberKnife) so did not require pain control.


The success of my treatment depended on maintaining a comfortable position with minimum of movement. I was receiving treatment for a brain tumour which required me to wear a fixed shell (face mask) to limit movement of my head. Some of the staff were better at positioning the mask than others. I found that if the mask was placed accurately, it was much easier to maintain the fixed position necessary. Accuracy is key for this. All staff were very considerate but I think a method of applying the mask should be a standard procedure.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
Rating not given.
Worries-concerns
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Pain Control
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Resources

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