The Royal Marsden Hospital (Chelsea)

Fulham Road, London, England, SW3 6JJ
 
21,732 reviews

Reviews

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Written by a NHS patient
23rd July 2024


Royal Marsden is the best hospital in the world I feel there safe and they acted through my journey like my family,crying with me and celebrating life and every achievement with my cancer treatment. Love you all. Petra Burburan Viktor Burburan

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Review of Radiotherapy Chelsea
8th July 2024


Staff were always attentive and caring and showed a clear concern for me. Always patient in answering questions or explaining the process.

Suggested improvements
I can’t think of any improvement - full marks all round.

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Review of Radiotherapy Chelsea
2nd July 2024


The staff at Radiotherapy Chelsea were all efficient, kind and welcoming. Every single member made me feel valued and treated me with compassion, kindness and professionalism. I would like to thank all staff from the reception welcome through to staff and students in Radiology who work so hard to deliver treatments .

Suggested improvements
There were some delays on the machines. However I was kept up to date and slotted in as soon as feasible. These are issues beyond staff control and as I say dealt with efficiently.

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Written by a private patient
17th May 2024


A place with excellency

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Review of Radiotherapy Chelsea
17th May 2024


That is the truth, all of the staff members did well from the point I stepped in at my first day till the last which was today. They explained it well and notifying me about the important point and declaring the requirements when required. They even spoken to the nurse in charge when I got the blisters and folliculitis & I was thinking back then what to do and how to report it. Thus only when she (the nurse) enlightened me what symptoms I might pass through or passing through and the necessity of calling the hot line if it got worsen... And as a Muslim lady they asked for my approval to be treated with a male member or not and that was something I do appreciate indeed.

Suggested improvements
Probably you know what to do as you do have lots of patients to deal with daily but it would be a pleasure if you can just convey my regards to all the members throughout this modest message

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Written by a private patient
14th May 2024


Great hospital and staff

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Review of Radiotherapy Chelsea
28th March 2024


The Reuben Team are absolutely fantastic. They went above and beyond what anyone could expect from the very best. Their upbeat and friendly demeanor is hugely important and I feel extraordinarily lucky to have had the privilege to be treated by them. I also really appreciate how they swap things around to try and get your treatment done at the specified time, which is really important when you need a full bladder.

Suggested improvements
The pre-treatment briefing is an excellent idea and really well delivered (by Sandie) and well worth attending. If I had to make a suggestion, it would be this: Emphasise even more how important it is to cut out caffeine and recommend that people cut it out and get into a routine of drinking set amounts of water at predefined intervals throughout the day at least a week before treatment starts. I thought I could get away with drinking the odd cup of coffee, but had real issues in the first few days of treatment getting a full enough bladder without being absolutely desperate to use the loo. Treatment really is so much easier when you're not crossing your legs for half and hour before each session. Wearing loose trousers and belt is also really important!

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Review of Radiotherapy Chelsea
27th March 2024


The service has been excellent. The staff were professional and dedicated and I felt in good hands throughout my treatment. Appointments were on time, the team were friendly and I feel as though I have received excellent care.

Suggested improvements
Nothing, the care has been perfect. The only issue is the feedback form refers to the care of a child, I think that the form needs updating or isn't the correct link.

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Review of Radiotherapy Chelsea
20th March 2024


The Royal Marsden is the best hospital I have been in. The staff are cheerful, approachable and knowledgeable and the hospital is kept immaculately clean. The general atmosphere, including the mood of the patients, is one of optimism and confidence. Any problems are met with alacrity and thoroughness. It is hard to pick fault with such well honed perfection.

Suggested improvements
I cannot suggest anything that the Royal Marsden need improve. Remarkably every base seems to be covered. It is a nonpareil of hospitals.

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Written by a NHS patient
9th March 2024


Fantastic care given by all staff.

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