The Royal Marsden Hospital (Chelsea)

The Royal Marsden Hospital (Chelsea) 2025-06-24 Person 5 5 0

All members of staff are caring, kind, respectful and very patient, doesn’t matter if they are doctors, nurses, cleaning or kitchen staff.

Just once I didn’t understood one procedure which leaded to misunderstanding, but it was not in the ward.

The Royal Marsden Hospital (Chelsea) 2025-05-29 Person 4 5 0

I have tried to answer the questions that were relevant to my care but was forced to answer some that were not so have given them a score of 1. All staff were helpful, caring and supportive, never losing sight of the fact that patients are human beings. The facilities were clean and tidy Treatment was on time and efficient.

I liked having the music playing whilst I was being treated but it was not always on. Not that important but a nice extra. This feedback system appears to be a bit confused and needs opening questions about who the treatment was for because it forces patients to answer questions about care for children that may not be relevant.

The Royal Marsden Hospital (Chelsea) 2025-05-20 Person 5 5 0

I have always had positive experience here for years. This was the first time I had surgery and both the hospital facility and especially the staff have been superb. Everything is clean and well-stocked. Nurses really looked after me and fulfilled needs and requests. They also consulted with the doctors as required for any requests beyond routine. This is my first in-patient experience and it has been a very positive one despite what we may hear about the NHS - please continue to keep up the higher standards - we are all very indebted to you all

The Royal Marsden Hospital (Chelsea) 2025-03-19 Person 5 5 0

I was very impressed with all aspects of the hospital from admission to discharge. Friendly, efficient and professional nursing and support care. Even the food!

The Royal Marsden Hospital (Chelsea) 2025-02-26 Person 5 5 0

wonderful staff provided me with excellent care.

The Royal Marsden Hospital (Chelsea) 2025-02-16 Person 5 5 0

I'M NOT SURE I'M FILLING IN THE RIGHT VERSION OF THE FORM, GIVEN THE REFERENCES TO CARE OF CHILDREN. ANYWAY, IVE ENTERED CHILD AGE AS MINE, i.e.,79! All the staff I met over five sessions of radiotherapy were without exception helpful, friendly and behaved in a professional manner. The explained clearly what was going to happen and made sure I was comfortable during the period I had to remain motionless for radiation treatment. The supervising radiographer (Rich by name?) looked after a well-run facility. I was treated with dignity and respect, and kindness and compassion

I really can't think of anything.

The Royal Marsden Hospital (Chelsea) 2025-01-18 Person 5 5 0

Throughout, the treatment team have been excellent---hugely efficient, professional, respectful and helpful at all times. The reception team quickly got to know me and made the experience feel personalised and welcoming. All of this inspires great confidence. Can't fault any aspect of the care and attention received and I report after more than 35 years working in healthcare settings.

Come on iWGC--fix the glitches on this. Most respondents are adults in treatment and some questions are N/A

The Royal Marsden Hospital (Chelsea) 2025-01-13 Person 5 5 0

I will recommend Mr Chaudry to any patient who is in similar situation like I do. I trusted him with all my heart and my wife said that he has a face that gives us hope and confidence and reassurance.

The Royal Marsden Hospital (Chelsea) 2025-01-08 Person 5 5 0

Everyone I met was kind and helpful. I was briefed by a nurse/radiotherapist before my first treatment so I knew exactly what to expect. I was seen each session, within 10 minutes of my appointment time. The atmosphere was calm and thoughtful.

The Royal Marsden Hospital (Chelsea) 2024-12-14 Person 5 5 0

I have completed the survey according to my personal experience, not that of any child. My entire experience of RMH Chelsea has been excellent, from initial diagnosis to continuing advice, guidance and support, to treatment, which has just been completed. All staff I met, without exception, were friendly, positive, knowledgeable and informative. They all gave as much time as necessary to me and I never felt pressured or rushed, despite the pressures they were under. I was fortunate to have treatment using the latest, impressive, technology and by very competent, friendly and reassuring teams of people.

Please sort out the survey so that it is relevant!