The Royal Marsden Hospital (Chelsea)

The Royal Marsden Hospital (Chelsea) 2025-01-13 Person 5 5 0

I will recommend Mr Chaudry to any patient who is in similar situation like I do. I trusted him with all my heart and my wife said that he has a face that gives us hope and confidence and reassurance.

The Royal Marsden Hospital (Chelsea) 2025-01-08 Person 5 5 0

Everyone I met was kind and helpful. I was briefed by a nurse/radiotherapist before my first treatment so I knew exactly what to expect. I was seen each session, within 10 minutes of my appointment time. The atmosphere was calm and thoughtful.

The Royal Marsden Hospital (Chelsea) 2024-12-14 Person 5 5 0

I have completed the survey according to my personal experience, not that of any child. My entire experience of RMH Chelsea has been excellent, from initial diagnosis to continuing advice, guidance and support, to treatment, which has just been completed. All staff I met, without exception, were friendly, positive, knowledgeable and informative. They all gave as much time as necessary to me and I never felt pressured or rushed, despite the pressures they were under. I was fortunate to have treatment using the latest, impressive, technology and by very competent, friendly and reassuring teams of people.

Please sort out the survey so that it is relevant!

The Royal Marsden Hospital (Chelsea) 2024-11-18 Person 5 5 0

RMH is one of the leading cancer hospitals in the world. I was lucky to be treated there. The team there in surgery, in intensive care, in the ward and in chemo and immunotherapy thereafter, were all a delight. they were kind, thoughtful, welcoming and caring. i could not have hoped for better care.

The Royal Marsden Hospital (Chelsea) 2024-11-12 Person 5 5 0

This was for me no child involved. From the moment I entered the radiotherapy suite at the Marsden, I knew I was in exceptional hands. Every radiotherapist I encountered was compassionate and attentive, with Sara in the Reuben team standing out for her genuine empathy. They seemed to instinctively know if I was having a hard day, and their kindness made all the difference. My treatment involved radiotherapy on my throat, which meant wearing a mask that was often challenging to endure. On one especially tough day, I broke down after they removed the mask. Despite their busy schedules, a radiotherapist sat with me on the bed, comforting me until I felt ready to go on. I’ll never forget that moment—her understanding and care truly helped me through one of my darkest days. Every day, I saw how these dedicated professionals went out of their way to support and encourage each patient. They aren’t just doing a job; they’re offering comfort and hope during one of life’s most difficult journeys. They are true angels, and I’m deeply grateful for their incredible care.

I honestly can't think of anything from the team themselves

The Royal Marsden Hospital (Chelsea) 2024-10-23 Person 4 5 0

Overall, the quality of the understanding, service and care provided by The Royal Marsden (Chelsea and Kingston) has been excellent – from the speed of intervention, after the initial elevated blood tests, through to the Scans, Biopsy, options and plan for treatment, and finally the Radiotherapy treatment – it has all been truly exceptional. The teams obviously follow a well-defined process, with “bite-sized” information, which was clearly explained to me (the patient), and carried out by professional staff, who were always polite, courteous and sympathetic to my needs and concerns. I would like to thank everyone involved (directly and indirectly) and hopefully in six months time my PSA results should be considerably lower (fingers crossed). Finally and contrary to what the Labour Government may communicate (“the NHS is broken”), my experience says something totally different (i.e. NHS’s speed of response, professional service and quality of treatment)!!

None that I can think of. Even allowing for the untimely “breakdown” of the Cyberknife machine part way through treatment, the Radiotherapy team kept me informed throughout and proposed an alternative plan for treatment (delayed 48hours), including a possible contingency using Sutton. One minor point, the feedback form refers to the care of a child rather than me (adult) the patient, I suggest the form needs updating or I wasn't provided the correct link (advised to use 0844).

The Royal Marsden Hospital (Chelsea) 2024-10-04 Person 5 5 0

From the moment I entered the hospital staff bent over backwards to help with directions and explanations. Upon starting treatment the radiotherapy team were without exception kind, reassuring and answered all my questions at a personal and technical level. I simply cannot see how they could possibly improve what is already a ‘Rolls Royce’ service delivered by the NHS. Thank you all.

The Royal Marsden Hospital (Chelsea) 2024-10-03 Person 5 5 0

My treatment and care was wonderful.I could not ask for better

The Royal Marsden Hospital (Chelsea) 2024-09-26 Person 4 5 0

My response is in reference to my recent Radiotherapy Treatment. The whole experience was conducted with care and understanding from my pre-appointment to my final treatment. The staff were extremely supportive, explained everything well and I felt very reassured that I was in capable hands. Thank you to the Radiotherapy Team.

Not that I can think of, I was entirely satisfied with all aspects of my treatment process. OK, there is somthing, this form is insisting that I have a child and won't let me continue uuntil I answer whether my child was treated well. The review is for my treatment not a child under my care!

The Royal Marsden Hospital (Chelsea) 2024-09-11 Person 3 5 0

. they all the staff were welcoming and asked about my health each day. the progress of my treatment was well explained

it think it was all great . the website mymarsrden is useful