The Princess Grace Hospital

42-52 Nottingham Place, London, England, W1U 5NY
 
1 2 3 4 5 29 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
11th July 2020

Just got back from my Knee arthroscopy with Prof Fares Haddad. I was well looked after from the time I arrived to the discharge process. Special thanks to Cirillo and Regina(FOH). Claudy(night nurse) who admitted me, Tas)day nurse) Who looked after very well, the catering staff who brought my food, 2x housekeeping staff who brought me hand creams and the nurse who assisted me With my bags going downstairs and also Tys(nurse in charge- sooooo proud of you!). Dr Craig Goldsack(anaesthetist)- thanks so much as al am pain free. I used to work here and it’s like coming back home. 2nd floor has and is still a hard working bunch.

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Dignity/Respect
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1 2 3 4 5
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Written by a patient
5th May 2020

Wonderful staff and experience at The Princess Grace Hospital. I would highly recommend it.

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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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Cleanliness
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Written by a patient
10th April 2020

World Class

Recommend
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Dignity/Respect
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Written by a patient
22nd February 2020

I have recently undergone a surgical procedure at the Princess Grace Hospital. As a medical professional I knew exactly what to look for. The hospital had the highest order of cleanliness, the food was excellent , beautifully served by very friendly and courteous staff. I cannot speak highly enough of the nursing care. All nurses were totally professional, well qualified and knowledgable. Without any exaggeration, whenever I had occasion to press the call button to summon a nurse, I never had to wait more than 30 seconds before a nurse appeared in my room and that is no exaggeration. All medical and surgical procedures were carried out exactly by the book in terms of pre and post op information which was delivered exactly as it should be. In short, my stay and treatment was technically faultless.

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Written by a patient
31st January 2020

Excellent hospital, caring staff and seamless processes.

Recommend
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Dignity/Respect
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Written by a patient
19th December 2019

I had very successful spinal surgery here in Dec 2019. The surgeon, anaesthetist, spinal nurse and night staff were outstanding. The day nurses were individually very kind and professional but their organisation seemed chaotic at times with too many telling me they were looking after me only to disappear never to be seen again. The catering staff tried to stop us leaving to give them feedback which was just inappropriate. The food was fine but getting a cup of tea often literally took hours (4 on one occasion).In conclusion great clinical care but rather poor leadership/ management.

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Written by a patient
10th December 2019

FANTASTIC all round

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Written by a patient
3rd December 2019

Clinical mammography staff excellent, polite and helpful. Mammography reception staff rude and unhelpful as usual - with the exception of new receptionist who tried to be helpful. Hope the other receptionist's unhelpful, rude 'not my role' 'You don't understand' attitude doesn't influence her. They had a problem before too when receptionists posted my results to the wrong postcode and then resent them to me when I phoned but using somneone else's name. Don't they pay them enough to care?

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a patient
26th September 2019

On entering the hospital on the day of my operation, we were greeted by a smile on Reception & as we were shown to the ward any staff member we passed gave a smile. I couldn’t have asked for more from the nursing staff. I found it reassuring to speak to Mr Anderson (Surgeon) & Mr Bailey (Anaesthetist ) before the operation & after. They both explained to me exactly what would be happening. The operation was a success & I am on the road to recovery. Thanking everyone at Princess Grace Hospital.

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