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Written by a private patient
23rd December 2021


The surgeon (Mr Haji) and his team were brilliant throughout as well as the care which I received from hospital staff before I went down for my operation however I was very disappointed with the aftercare which I received from the hospital staff following my operation. I was discharged from hospital at 10:30pm the same evening after having undergone surgery under general anaesthetic and despite still feeling very groggy from the anaesthetic, there was no suggestion or offer of letting me stay in hospital overnight to recover, I very much got the impression that they were keen to have the bed back. None of the nurses on the ward checked to see if I would be accompanied home by a friend/relative and I was left to leave the hospital on my own to catch a taxi home. The hospital didn't provide me with any aftercare literature either, just a bag containing my medication. I was very surprised and disappointed by this level of care from what is a private hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe