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The Princess Grace Hospital 2024-03-18 Person 2 5 0

Awful experience. The food is absolutely unacceptable, particularly taking into account I paid £4500 a night for 3 nights. The staff are way too busy. The person in the room next to me kept pressing the call bell and it would be ringing for up to 10 minutes, day and night. I was told at 5pm I would get my medicine in the next hour but no one came near my room until 11pm. I was fast asleep at 6am and an abrupt woman came in, woke me to scan my wristband and then I was left alone but awake for 3 hours. Etc etc. I was only in for 3 nights but it was horrible. Even on the morning I left no one came to help me shower, my first one since my op. My second time, I only went here because my surgeon operates from here. Sad to say the last time was identical. That was 2 years ago, nothing has changed. In total I’ve paid them nearly £30k for 6 miserable nights