42-52 Nottingham Place, London, England, W1U 5NY
Clinical mammography staff excellent, polite and helpful. Mammography reception staff rude and unhelpful as usual - with the exception of new receptionist who tried to be helpful. Hope the other receptionist's unhelpful, rude 'not my role' 'You don't understand' attitude doesn't influence her. They had a problem before too when receptionists posted my results to the wrong postcode and then resent them to me when I phoned but using somneone else's name. Don't they pay them enough to care?
On entering the hospital on the day of my operation, we were greeted by a smile on Reception & as we were shown to the ward any staff member we passed gave a smile. I couldn’t have asked for more from the nursing staff. I found it reassuring to speak to Mr Anderson (Surgeon) & Mr Bailey (Anaesthetist ) before the operation & after. They both explained to me exactly what would be happening. The operation was a success & I am on the road to recovery. Thanking everyone at Princess Grace Hospital.