The Princess Grace Hospital

42-52 Nottingham Place, London, England, W1U 5NY

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Written by a patient
19th December 2019

I had very successful spinal surgery here in Dec 2019. The surgeon, anaesthetist, spinal nurse and night staff were outstanding. The day nurses were individually very kind and professional but their organisation seemed chaotic at times with too many telling me they were looking after me only to disappear never to be seen again. The catering staff tried to stop us leaving to give them feedback which was just inappropriate. The food was fine but getting a cup of tea often literally took hours (4 on one occasion).In conclusion great clinical care but rather poor leadership/ management.

Recommend
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Dignity/Respect
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Involvement
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Written by a patient
10th December 2019

FANTASTIC all round

Recommend
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Dignity/Respect
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Written by a patient
3rd December 2019

Clinical mammography staff excellent, polite and helpful. Mammography reception staff rude and unhelpful as usual - with the exception of new receptionist who tried to be helpful. Hope the other receptionist's unhelpful, rude 'not my role' 'You don't understand' attitude doesn't influence her. They had a problem before too when receptionists posted my results to the wrong postcode and then resent them to me when I phoned but using somneone else's name. Don't they pay them enough to care?

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
Written by a patient
26th September 2019

On entering the hospital on the day of my operation, we were greeted by a smile on Reception & as we were shown to the ward any staff member we passed gave a smile. I couldn’t have asked for more from the nursing staff. I found it reassuring to speak to Mr Anderson (Surgeon) & Mr Bailey (Anaesthetist ) before the operation & after. They both explained to me exactly what would be happening. The operation was a success & I am on the road to recovery. Thanking everyone at Princess Grace Hospital.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
Written by a patient
29th July 2019

The food is inedible staff quality variable room depressing

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Written by a patient
22nd July 2019

Great place for day and extended stays

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
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Cleanliness
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Staff
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Written by a patient
14th April 2019

Understaffed and only interested in your credit card

 
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