20 Devonshire Place, London, England, W1G 6BW
A range of conditions, tests, scans etc were carried out within a 24 hour period. The NHS should study how to emulate this Clinic’s efficiency.
Nothing to add.
There was a complete lack of information at the endoscopy unit when I arrived about waiting times and why. I had to ask twice and was told there was a lack of cubicles it was only when I complained they took me in a cublcle. The whole area around the cubicle was chaotic. Eventually a member of staff came in to take some details her manner was disinterested. She took an order for sandwich for after the procedure which never arrived, it then took 40 minutes and much prompting to get, by which time had not eaten for 30 hours. I was told the delay was because they were making lunches. I have recently been in a NHS hospital and had much better treatment. I was given no information when I left. I recommend anyone thinking of going to the endoscopy unit to rethink it as there are much better places to go where you are treated professionally after all you are paying and do not need conveyor belt service.
I’ve had a procedure here yesterday the staff were outstanding especially sally and the night staff fantastic food was luvly they really put me at ease and was first class and so helpful as I was very nervous before my procedure I really can’t rate the staff enough thank you girls for looking after me so well