20 Devonshire Place, London, England, W1G 6BW
I was to have ercp , straight when I woke up after I was in severe pain and screaming . I asked for my consultant and was told by one person he had gone and by another he was found a procedure I was begging them to check my heart and heard someone say put up a driver to shut her up Then a male nurse came in my face and said I needed to have ct scan which I didn’t want I ended up falling asleep on the syringe driver sitting forward I was bullied into having a ct scan and as there was no dr there an unknown male examined me My consultant hardly reviews me as an inpatient allowing me to go home 5 days later dehydrated and in pain I ended up being readmitted to the rfh a day later my skin dehydrated mottled and in severe pain I stayed there for a further 5 days to get better The nursing staff often lied that I had my painkillers when I hadn’t Terrible hospital Money orientated only no genuine long term care
Reception on arrival first class, caring, and thoughtful. Recovery after the Procedure was made more comfortable by the wonderful care of the Recovery Nurse - 'Hilary' who was simply wonderful, caring, and reassuring. I wish I had made a note of her full name but my mind was on other things! Patrick from the 6th Floor Spinal Ward was, as previously, - simply amazing, caring, reassuring, and with good advice.
I was given incorrect information about preparation for the types of procedures I would be having, so was in a fair amount of discomfort unnecessarily. The treatment itself felt rushed and I didn't have time to ask any questions afterwards. It is now a month after my scans and my GP still hasn't received copies, despite me making numerous requests for them to be sent. I would avoid using this clinic and go elsewhere.