Queen Square, London, England, WC1N 3BG
Every time I have visited the hospital I have received excellent care, from all staff both administrative and clinical. The only improvement I would suggest is around telephone contact, at times it can take time to actually speak to someone.
The clinic was running late... maybe 2 hrs late,the staff keep updating in a nice manner... The reward points was that the Dr gave me enough time to express myself, showing active interest in helping me,used all the availables to explore my desease. Her attitude make me optimist. I will always choose this Dr and recomand
Like any hospital, there is often a sense that the left hand dies not know what the right is doing. But the medical care is fantastic.
I was on John Young Ward and all I can say is amazing .from the ward Manager down to the cleaner and the male caterer everything was brilliant . The newly qualified staff nurse ( male ) by the name of Lewis was out of this world . He introduced himself ,always asked if we were ok and needed anything, he explained everything he was doing and treated us like humans . I would have trusted Lewis with my life he certainly needs commending for outstanding care . Camilla and Augusta the senior HCA was another amazing staff member again nothing too much trouble . Staff nurses Gloria,Melvin,Irene ,Dudu,Z,Tom ,rolo, Thomas were all amazing too with keeping you laughing even on your darkest of days . Now we mustn't forget the sister who was always laughing and smiling keeping everyone going throughout the day another fab lady . The gentleman who delivered the food 3 days a week was a good guy who never failed to try and get me to eat even though I was so ill . Dr Miller and her team were outstanding especially SHO Anaya who had the calmest most reassuring voice I have ever heard always telling me I would be ok in my darkest of hours . I only wish West Midland hospitals were the same . I Thankyou from the bottom of my heart .