The Mcindoe Centre

Holtye Road, East Grinstead, England, RH19 3EB
 
42 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 »
Page 1 of 5
 
Written by a private patient
30th July 2025


I have a momentous amount of time and praise for Mr Harley and the team of people he works with. They aren’t all just at the top of their game, but they are lovely and kind, make you feel welcome and at ease, and special. My case was particularly difficult as I got infected. With that said the aftercare and care to this day has been second to none. I realise that you’re paying top dollar but you are getting world class treatment. The moment I met Dr Harley I knew he was the man to trust and he has proven me right ever since. The hospital is lovely and comfortable. I just can’t fault any of it. I highly recommend Mcindoe Centre with special mention to Mr Harley, Jennie, Jessie and all the nurses I came to know.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
19th January 2025


The hospital had parking facilities which helped a lot

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
26th September 2023


I was thoroughly impressed with the care I received at the Mcindoe Centre. I stayed for one night after my surgery, and from start to finish I was treated with kindness and respect. Every person I spoke with, from hospital staff, Nurses, Anaesthesiologists (etc) were incredibly kind and made me feel safe. I felt like they were focused on my care and making me comfortable, and honestly they could not do enough for me. I was being checked in on and updated on my care regularly, and I could easily tell the high level of skill and expertise from all staff members. The Night Nurse even spoke with me about the books I had bought and about my life in general, which doesn't seem like much but meant a lot to me as I was in pain and feeling quite overwhelmed from my surgery. They definitely provide very person centred care. I was also impressed with the small details that make your stay slightly better, such as the comfort and food at Mcindoe. I was in a well equipped room with everything I could possibly need, my bed was comfortable, and my room was very quiet (which I was incredibly impressed with since I was right next to the operating theatre). The food there was delicious. Unfortunately after surgery I did not have a huge appetite, but the food I did eat was lovely and presented beautifully. The kitchen offered many options for food and had unlimited pots of tea and jugs of water. The kitchen staff were also very kind as I expressed that I didn't want to eat much and waste their food, and they adjusted accordingly, offering me alternatives where possible. I received the best care I have ever experienced at Mcindoe, and I could not recommend it enough.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
26th June 2023


The whole team at The McIndoe Centre are excellent. From the host who showed me to my room, to the nurse in charge of my care and the surgical team, I cannot fault them. Even as a day patient, I was given a private room with en-suite facilities and offered food after the procedure (a hand-made sandwich, not out of a packet!!). I don't know many hospitals where they make you feel as welcome, and even make you laugh. My discharge was organised and I was given everything I needed to take home. I thoroughly recommend the McIndoe Centre.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
15th May 2023


I had breast surgery at the McIndoe in October 2022 and had a fantastic experience. All the staff were friendly and helpful. The nurses were fantastic - they put me at ease before my surgery and helped me so much afterwards. Even down to helping me wash and dress but still keeping my dignity. Nothing was too much trouble for them, they were amazing.. I would without a doubt recommend the McIndoe Centre.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
27th April 2023


All OK A perfect example of what to hope for in a hospital

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
2nd July 2022


Great work in surgery by Dr Hartley and wonderful care by the nurses after. Nenita was especially sweet to me. Very tidy and well equity private rooms also.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
5th April 2022


I was really well looked after by all the staff. Thank you

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
3rd November 2021


Every single person I met at the Mcindoe Centre were friendly, kind, caring and polite. It is a really lovely hospital and the chef's need praising too the food during my stay was 5*. Very nice place to have surgery and be cared for

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
24th October 2021


Full 5 star service and treatment

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
 
« 1 2 3 4 5 »
Page 1 of 5
{{category}} working at The Mcindoe Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review The Mcindoe Centre: http://iwgc.net/eb3qd