The Mcindoe Centre

Holtye Road, East Grinstead, England, RH19 3EB
 
42 reviews

Reviews

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Written by a NHS patient
5th August 2021


First Rate in every respect.

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Written by a private patient
16th July 2021


The centre is excellent. Could not fault it. Easy to find, easy to park, well organised, very clean and safe re covid. Good facilities medically to the extent I saw them for my procedure and consultations.

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Written by a private patient
11th March 2021


Lovely staff and felt very safe in the hospital. I don't think they could have done more to make me comfortable and relaxed.

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Written by a patient
30th July 2020


In February the 25th, 2020, I had a minor surgery at the Mcindoe centre. I was tested for RMSA as routine some days before, and resulted negative. I then took an MRSA test after less than a month, and resulted positive. Notably, I didn't travel and neither see anyone during those weeks, also due to the lockdown measures. There is no doubt I took MRSA at the Mcindoe. I called them to inform them, and also emailed them, and had no reply whatsoever - I knew they were going to be used for NHS procedures during the pandemic, so I felt it was important for them to know about it. I wouldn't trust the place as clean enough for surgical procedures, and also I was very disappointed by their lack of responsiveness following my email and call.

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Written by a patient
27th April 2020


I attended the McIndoe Centre in East Grinstead in January 2020 as a day patient, for corrective surgery to a little finger, which was suffering from an aggressive dupuytrens contracture. From the moment of my arrival, during the surgery and follow up care prior to discharge, I was treated with the utmost care and professionalism and I was made to feel personally looked after at every stage. Care was taken to ensure that my discharge was timely and that follow up care was carefully explained to me and my wife, who was to drive me home. I highly recommend the McIndoe Centre without reservation, based on my experience there.

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Written by a patient
22nd March 2020


Fantastic private hospital. Extremely professional. The care I received from all the doctors, nurses and staff was fantastic. Everyone was so kind. Special mention to Ellie and Dee but really the entire staff were exceptional and I would not hesitate to recommend this hospital.

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Written by a patient
7th March 2020


I was first on the list to have my procedure I arrived at 12 and went straight into theatre , staff were welcoming and friendly , the hospital itself was immaculate I cannot fault it, I felt well looked after and enjoyed my stay, the food was lovely, staff were caring , a really top class hospital I’m so impressed I will be booking all my future appointments here. Cannot daily the amazing service I received. A special shout out to Ellie the Healthcare assistant, Clare the nurse and Irene who works in theatre - all brilliant ladies who really made my stay that bit better

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Written by a carer
14th January 2020


The team at the hospital were first class, they really looked after me and were very kind .

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Written by a patient
13th January 2020


It was a very good experience nice, within a lovely environment. The nursing staff and health care providers were lovely and helpful. The only flaw was that I felt the anaesthetist did not reassure me enough, as I was incredibly worried about being awake. However, I slept and remember absolutely nothing.. waking up when the plaster was on, so I wished I could have believed him.

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Written by a patient
13th December 2019


From arrival to departure I felt completely at ease. All of the hospital staff are professional and courteous, nothing is too much trouble. A friend of mine had a procedure 3 years ago and as a waiting friend was never once made to fell in the way which added to my decision to use this particular centre.

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