St Peter's Hospital
Review of Urgent Treatment Centre - Children,
7th January 2021
I'm glad to be given the opportunity to show my appreciation of the staff and service I experienced at St Peter's UTC on Tuesday 5th Jan. My 11 month old daughter had a fall from the bed which resulted in a minor break to her leg. I was very wary of going to hospital during such busy and scary times with Covid but I felt very safe from the outset. More importantly, however, the care we received, and the speed at which my daughter was seen from signing in, seeing a nurse, having x-rays and then having her foot in plaster, was outstanding. This would be impressive at any time given normal NHS constraints, but during the worst peak of the pandemic is utterly amazing and I am very grateful, particularly as it was also distressing for me as a parent seeing my daughter in so much pain and not being able to do anything about it.
I know my words of thanks to those staff who dealt with my daughter Evie will not go far enough, but I just want you all to know that your work, time, patience, understanding and putting your own lives at risk every day of this pandemic, is truly appreciated. I really hope that when this is over, you are all rewarded with the correct recognition and financial recompense that you deserved even before the pandemic.
With sincere thanks,
Nothing - I was happy with everything.