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1st November 2021


Injured my knee running on 23 Oct and was contacted by the MSK team 3 days later to offer me a follow up at Mr Trikha’s ‘hot knee clinic’. Very impressed with the proactive approach that meant I didn’t have to go to my GP and wait weeks to see a consultant. Saw Mr Trikha this morning. Clinic running to time. A short but perfectly satisfactory appt. was told surgery was unnecessary and I would be referred for physio. Very impressed with the whole experience from start to finish. Mr Trikha mentioned he had 88 people to see in clinic this morning! I still felt he had time for me. Thank you


Nothing. I was very impressed. As an aside, we parked in the main car park and a very helpful volunteer at the main entrance told us to park near A&E. maybe the appointment letter should give this information?

Experience
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Care Plan
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Safe Way
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