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St Peter's Hospital
2021-12-18
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 18th December 2021
The appointment service needs serious overhaul. An appointment was made for me on the phone for the 12 December I duly arrived to be told it was on the 11th. I was told to rebook which I did and was given an appointment on the 18th. I duly arrived to be told it had been cancelled.
I was made to feel really awkward about being there and that the doctor would squeegee in. Appalling service.
I was then told the system sometimes makes glitches.
How awful is that wasting peoples time; both mine and the doctors.