St Mary's Hospital

Praed Street, London, England, W2 1NY
 
90 reviews

Reviews

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Reviews

 
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Written by a NHS patient
17th January 2024


I received excellent care while at St Mary’s and my experience restored my faith in the NHS. We had some risks during the pregnancy and everyone we encountered was caring and sought to find answers and reassure us.

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Written by a NHS patient
27th December 2023


NHS at its best!

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Written by a private patient
8th November 2023


I have had three stays in the Lindo Wing (two births and a respiratory illness) and each time have been blown away by the calibre of the staff who have been unfailingly helpful and kind.

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Written by a NHS patient
1st October 2023


My care with Patricia was amazing! No complaints or concerns about Patricia she was truly incredible. Feedback provided separately for Patricia- she changed my life for the better. I can actually enjoy life now. Any issues I had were prior to particia being involved in my care - medical sec LYDIA was very unkind and the opposite of trauma informed on the phone - had to go through PALS unfortubately. Appt letters often coming after appt has passed, I had to use the nhs app to track my appts. Appts double booked in different places under the same hospital.

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Dignity/Respect
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Written by a NHS patient
1st October 2023


My care with Patricia was amazing! No complaints or concerns about Patricia she was truly incredible. Feedback provided separately for Patricia- she changed my life for the better. I can actually enjoy life now. Any issues I had were prior to particia being involved in my care - medical sec LYDIA was very unkind and the opposite of trauma informed on the phone - had to go through PALS unfortubately. Appt letters often coming after appt has passed, I had to use the nhs app to track my appts. Appts double booked in different places under the same hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
16th August 2023


I really consider myself to have been more than fortunate in finding myself at St. Mary’s under the excellent care of Ms. Ortega, ably supported by her Team, and by the kind and caring staff on Patterson Ward. Not only did Ms. Ortega give a full explanation of the operation prior to the day of surgery; took the time to explain again on the day of the operation, but others of her Team and the Anaesthetist were also willing to listen and respond to any of my questions. Following my surgery, I found follow-up care to be truly faultless. Most patients experience an element of anxiety prior to surgery of any kind, but I have to state that I felt absolute trust in this wonderful surgeon and her Team, and would have no hesitation in recommending St. Mary's as I found my experience under the care of Ms. Ortega and her colleagues to have been a positive one.

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Written by a NHS patient
9th August 2023


Whenever I need a medical treatment I always go to St. Mary's Hospital (Paddington). I always get a high standard medical help! For me St. Mary's Hospital is the best in England!

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Written by a NHS patient
1st August 2023


Appointment ran pretty much to time. Follow-up appointment was good - asked questions, checked what was the initial problem and discharged me.

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Written by a NHS patient
28th July 2023


I was in intensive care 2 years ago with septicaemia and I continue to have outpatient treatment as a result. I consider that the treatment and care I received saved my life.

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Written by a NHS patient
17th February 2023


My mother was admitted on 26/12/22 at St Mary's hospital for asthma attack, after checks it appeared she had pneumonia after three weeks treatment she was well enough to home but the doctor forgot to input it on data that she was well enough to go, so we demanded to take her home the doctor who was on shift told us if you take her you would be responsible if she dies, so we agreed to wait for the doctors decision. On the 11 January doctors told us that our mother is infected with sepsis in the hospital and her chances of survival was too low and they gave us two options either to put her on induced coma which they advised it's hight risk considering her age or to keep the treatment this way you have chance to say your good byes and she can communicate with you. My mum seemed fine and was eating well but doctor claimed the food was going on the wrong direction without no evidence my mum was perfectly fine so they put her on nil by mouth and this was the end for my mum, they also put her on ventilator so powerful that my mother pulled off one day I told us they are killing me, so made the ventilator so tight which bursed both sides of her cheeks even water to wet her lips and mouth was denied to her on 14 January she was begging for food and water, on 15 Jan she went into deep sleep like coma and she passed away early morning on the 16/01/2023. We all witnessed to torture that they put through our mum, if they knew she was dying why did they put her through this inhumane treatment my was 81 but full like with no other health issues apart from asthma. We said no to induced coma but what they did to her and us was worse

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