Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Northampton General Hospital
2023-09-29
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 29th September 2023
On two wards i was treated properly .
Now on willow ward always last to get a wash staff of a night dont ask if alright and change your pads leave you feeling bad about yourself.
Staff rather lazy and uncaring.
Northampton General Hospital
2023-08-28
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 28th August 2023
Staff were very caring and treated you with respect
Northampton General Hospital
2023-06-04
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 4th June 2023
The staff at NGH looked after me so well. I got to know so many of them and, indeed, still stay in contact with some of them.
Northampton General Hospital
2023-05-17
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 17th May 2023
Trying to communicate with departmants needs to be improved. ?You can wait on the phone for 60 minutes and still not be answered. This clearly needs to improve.
Northampton General Hospital
2023-05-03
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 3rd May 2023
I attended A&E on 03/05/23 with bradycardia and palpitations but with a very recent cancer diagnosis. All of the staff I met with HCA, Nurses, Doctors and Administrative staff were kind, caring, knowledgeable and reassuring.
Northampton General Hospital
2023-05-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd May 2023
I cannot fault my treatment, the staff and care I received throughout my experience with NGH.
Northampton General Hospital
2023-04-19
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 19th April 2023
Following various tests at NGH I was diagnosed to have an ovarian cyst and had an initial consultation with Mr Gnana Chandram, Gynae Consultant, on 8th March. Having reviewed the various scans, etc he told me that he thought the cyst could be cancerous and that he would make arrangements for an operation to be done as soon as possible to remove it. He then explained in full detail what the operation would entail and the risks involved. At the consultation I found Mr Gnana to be extremely supportive which helped me, and my family, to cope with the situation.
The operation was carried out successfully on 30th March.
I can only praise the skillful treatment that I received throughout - no-one could ask for better. Mr Gnana and his team were wonderful throughout this challenging time.
With thanks - Molly Hanlon
I had the operation
I was admitted by Mr Gnana Chandram, Gynae Consultant, to have an ovarian cyst removed. The 5 hour operation was carried out on 30th March to remove the cyst which weighed 2 kilos.
Northampton General Hospital
2023-03-16
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 16th March 2023
Staff have been very helpful and friendly during the 6 months I have been attending Northampton hospital for various appointments and procedures.
Northampton General Hospital
2023-03-13
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 13th March 2023
The service provided at A&E and particularly at Springfield was fantastic. Yes there was a wait…but that’s ok. I knew I was going to receive care and advice from professional staff. Thank you to the on call ENT consultant who scoped me and reassured me.
Northampton General Hospital
2023-03-01
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 1st March 2023
My daughter who had just turned 18 needed two cysts removing, so had to stay in the gynaecology ward, which just seemed like an old ward the stuck anyone with any gynaecology issue in.
Due to mental health issues that being my daughter is selective mute, ocd and severe anxiety, I stayed with her for the 4 days and nights she was there. And we got a single room.
The room didn’t look clean, I brought cleaning stuff with me. I understand the rooms are constantly used but they just look shabby.
We were only offered water twice during our stay.
I was offered a put me up bed twice by two healthcare assistants. As no one seemed to know I was staying with my daughter due to her mental health issues.
The board in the room where stuff can be wrote down about the patient wasn’t filled in, and this would have helped as then the staff would realise she didn’t talk and then not talk at her like she was stupid.
She got 3 meals in total while she was there, and it was due to her being forgotten apparently. Again the ward doesn’t seem like a ward people know is there or for overnight cases.
There was a shortage of nurses and I was asked where staff members where.
The other staff members I don’t know what their roles were as they didn’t explain who they were and the language barrier was sometimes difficult and frustrating.
Patients buzzers were going off for ages.
We got conflicting information from surgeons, healthcare workers and other staff.
No one seemed to read my daughters notes as to her issues as they kept disregarding them which was frustrating my daughter.
The hospital seem to have spent money on making the main entrance all nice looking and pleasing to the eye, with the hood air conditioning which the room we were in could have done with. But yet they haven’t used that money for a ward that is small and well used especially for women who are experiencing loss of babies or general women’s problems. The waiting area for the early loss clinic again is clean and looks nice but once you walk down further it’s not like that. It’s false advertising.