Reviews
Reviews
The staff on my ward, Compton ward were all lovely.
Thanks so much.
Jacob Weber
I have marked one star because the radiology consultant advised me that I was too old to have my rotator cuff repaired. I went privately at Three Shires Hospital Northampton and the repair was successfully carried out giving me a new lease of life.
The food was a disgrace. I’m gluten free and although there was choice it was limited with no fresh veg and no fresh fruit. In a ten day admission I lost half a stone. All the food was served in microwave dishes with film still on. It was consistently brown. On several occasions there was no gluten free option. On other days no choice at all. In the above ratings what is reflected is the appalling pressure staff were under. I can only be grateful for their excellent care. The poor rating is about the conditions they have to work under
There are some really good and caring doctors and nurses within this establishment, however whilst we are all too aware of how overstretched the NHS has become and how hard staff work there is little excuse for staff to be rude, judgemental and uncaring when it comes to patient care. The A&E department is let down by nurses, some doctors and 1 or 2 senior consultants who treat patients with little to no dignity or respect. If I could name and shame I would! When delivering care you should ALWAYS remember that you only ever get a snap shot of a persons life at that moment in time. The lack of ability to care has disappeared by some nurses in this department and you should consider whether the job you’re doing is right for you anymore. The system is broken but lack of empathy, understanding and poor patient care is not down to the system it is down to certain individuals in the department. Basic nursing skills such as pain management, food and water require little intervention but make such a difference. No one should ever be too busy that they neglect the basic needs of patients. If I was going to die I’d rather do it anywhere than the A&E department in this hospital.
I was looked after by the heart centre and felt the care i was given was amazing especially by Rebecca who showed my nothing but kindness and understanding. She was/is amazing.
Kind rgds
Jason Hill
I was unable to submit feedback by replying to the text due to work phone restrictions but was very impressed by my experience
Top heavy with management.
To many levels of management/supervisors.
Not enough doctors on duty or persons of that level.
Keeps building length wise instead of upwards.
Toilets in public areas smelly and often lack maintenance
Why does it need maintenance staff when all maintenance undertaken by subcontract companies.
Ambulances stacked up outside because paramedics tied up inside the hospital.
the sessions I had were done remotely via zoom which helped as I was able to manage my condition at home, if I was uncomfortable sitting too long Dr Sunil understood and would be patient with me, therefore, zoom proved helpful for both patient and Doctor.
I attended the hospital on friday 17th June 22 regarding Lithotripsy treatment for a kidney stone,which had been giving me some discomfort for afew months,and all I can say the female members of staff and John the member of staff whom carried out the shock wave treatment were all brilliant,friendly,professional,thank you so much.
Very nice staff !!!