northampton-general-hospital

Northampton General Hospital

Billing Road, Northampton, NN1 5BD
 
1 2 3 4 5 145 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
26th May 2021


An excellent level of care and attention throughout my diagnosis and treatment. The hospital is very clean and Spencer Ward had strict covid safety measures in place.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
20th May 2021


The nurses and drs at this hospital take really good care of you. Lovely clean rooms with lovely views of the grounds. Food was amazing.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th December 2020


Comfortable and pleasant stay

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th September 2020


Thank you NHS

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th August 2020


Had the best care at Northampton General Hospital..My only downside was my oncologist was not helpful, nit sympathetic, unprofessional and did not give me any options regarding my treatment. However, after filling a complaint, I was allocated another oncologist who was amazing..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th August 2020


Recently admitted to Hawthorn ward where I was placed next to a disruptive patient who continually swore and attacked staff spitting all over the ward (which wasn't ckeabed) myself and another patient asked why he couldn't be moved to a side room the sister said no rooms available so moved us into next bay it was only when he attacked staff the following day a side room was found. Could it get any more unbelievable yes it could We were moved at 6.45onto the next bay and as we were settling in a patient in a wheelchair left the ward and the hospital to return at 12.50 in the morning only to tell the night staff he left his phone and promptly left again not to return till 04.30am in the morning he did this several times over the next few days He should have been given a vivid test every time he returned but he wasn't he was allowed to use the hospital as and when he liked it was totally unbelievable

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th August 2020


Two issues - one excellent, the other less so. I am suffering hip pain and my GP wrote to NGH seeking an appointment for an X-ray on 7 July. Not having heard anything in over a month, and suspecting a backlog due to COVID, I rang the X-ray department on 10 August to check how long I might have to wait. "We can give you an appointment this afternoon" was the response! It appeared that, despite her writing to the hospital, my GP should have also told me to ring the hospital to arrange the appointment as well (which she clearly hadn't!). What a peculiar arrangement!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th August 2020


I have just been to the breast clinic and wanted to say how amazing all the doctors and nurses are in there, there so lovely and kind from start to finish, you never wait too long to go through all the processes and you feel completely safe. Its the 3rd time I've been and its the same every time, so thank you all for being the best that you are and for being incredibly supportive and passionate about your patients.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

Short link to review Northampton General Hospital: http://iwgc.net/eb4na