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Northampton General Hospital
2022-01-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th January 2022
My mother was taken by ambulance on the 04/01/2022, the ambulance staff were lovely, my mum was very scared and they made her feel relaxed, she was in a lot of pain and bleeding, I could not go because of the Covid, but they assured her that I would be kept informed, and I was, the staff that I spoke to on A & E were really good and the doctor rang me when there was an update.
She was finally put onto Manfield Day Surgery ward as she had an operation and the staff were lovely and I would like to say a special thank you to Margaret who is the receptionist there she went above and beyond to help me with my mum, she helped me be able to speak to her and sort any problems out that I had and kept her calm, So thank you Margaret.xx My mum is on willow ward now and continuing in getting great
help and care. xxx Thank You NHS