Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-18 Person 5 5 0

I am satisfied with how far ive come and the help i managed to find

Poptarts

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-18 Person 5 5 0

Lady was very polite and informative

Nothing springs to mind

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-18 Person 1 5 0

I clearly needed secondary care but was told I wouldn't get it and there's no point going on the waiting list is....so I had no choice but to continue counselling that was NEVER GOING TO WORK ALSO I GOT DISCHARGED BECAUSE I DIDN'T CANCEL an APPOINTMENT...I've only cancelled two appointments, I called on both occasions...I have the proof in my phone....and you (the N.H.S) send me a letter saying I've been DISCHARGE for missing appointments....you lying!!!!

Stop lying....stop discharging people over appointments....if they are abusive or never do there appointments, then they should be punish Your ARE EMOTIONAL BLACK MAILING vulnerable mental health patients and you think that this is acceptable behaviour....saying, we Don't care if you call or not......two strikes and the N.H.S will discharge you......who come up with such a foul idea!!!!!....ALL this dose is mask the poor service you provide, you should be Digusted with yourselves

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 4 5 0

Michaela treated me with empathy and kindness. She didn't rush me especially when it was hard for me to get my words out and try to explain how I was feeling. She explained the process really well and I felt I could trust her to look after me during her part of the process.

I'm not sure

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

Jennie Keane was very nice. She made me feel like she had time for me. I never felt rushed. She was knowledgeable and answered all my questions. Jennie ensured I had contact details should I need to contact anyone. The service was faultless.

N/A

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

This service literally saved my life. I was so depressed and anxious after losing both my home and job during covid. The Stepps programme helped pull me out of a very dark place. I'm forever grateful to Kate, Phoebe and Mel for their support and patience during this very trying period.

I felt the programme was well balanced and delivered with compassion and respect. I have no suggestions for improvements, it worked for me just fine. Just to add, you DO have to work at it yourself to see your own personal development.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

Beth any Rimmer was very kind and caring she did not judge and was very companionable

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

LIJJU had a very caring nature but was also firm with my mother in getting her to put effort into her exercises. We have finally seen a alight improvement in mum in the 6 weeks he has been coming.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

Process was explained calmly and respectfully to my son with compassion and care.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-17 Person 5 5 0

They were very kind and supportive throughout the process.

Everything was good.