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17th April 2024


Michaela treated me with empathy and kindness. She didn't rush me especially when it was hard for me to get my words out and try to explain how I was feeling. She explained the process really well and I felt I could trust her to look after me during her part of the process.

Suggested improvements
I'm not sure

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care