Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
5,175 reviews

Reviews

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Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Southend Primary Care Mental Health Team
28th March 2024


Happy with service received.

Suggested improvements
Shorter waiting times for appointments.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Castlepoint & Rochford
28th March 2024


T4U offered me a safe space in which I was able to begin the process of healing after a significant life change. My therapist, Julia, listened, really listened, and gently helped me better understand myself. She helped me to navigate my spiraling emotions of raw grief, loss, stress, depression and anxiety. My journey has just begun, but knowing this service is available to me is a huge relief. T4U offered me a lifeline at a time when I was really struggling. My gratitude has no words. Even the receptionists were kind.

Suggested improvements
no, everything else about the service, such as the text and email updates, explanations, booking, length of sessions and waiting times were all totally satisfactory.

Experience
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Safe
Safety of care
 
Review of Castlepoint and Rochford Rayleigh - CPR Primary Care Mental Health Team.
27th March 2024


Emily. James and Lloyd Incredible team.i cannot thank you enough for your support and care. I am immensely greatful to have been looked after by you and I can extend my Families gratitude. I hit rock bottom and you held me up and kept me going till I regained myself. Thank you

Suggested improvements
Nothing. Amazing team

Experience
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Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Southend
27th March 2024


Anna was exactly the kind of person I was expecting to have she allowed me to talk and she listened to shared in my conversations. Anna encouraged me and offered so much support I was comfortable and free to talk about everything that was concerning me my wellbeing and mental health.

Suggested improvements
At this moment everything was good except I would have preferred a longer sessions. It just felt so short.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Home First Team - Mid
27th March 2024


I didn't always feel listened to enough

Suggested improvements
Access people in a mental crisis state more effectively

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Southend
27th March 2024


I have received great care and the treatment has had a significant impact on my life so far and hopefully will continue to do so.

Suggested improvements
Improve wait times. (Give me the moon on a stick). Think about ways to accommodate those of us who have hearing impairments who need a face to face service. I think I waited 6-9 months for my therapy and was feeling extremely vulnerable during that time. However I cannot fault the quality of the therapy l/therapist provided- it was worth the wait but ideally would’ve liked it a lot sooner.

Experience
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Safe
Safety of care
 
Review of Health Outreach Services for MVA
27th March 2024


Everything made me feel welcome.

Suggested improvements
Nothing (perfect).

Experience
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Safe
Safety of care
 
Review of Health Outreach Services for MVA
27th March 2024


All good.

Suggested improvements
N/A.

Experience
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Safe
Safety of care
 
Review of Health Outreach Services for MVA
27th March 2024


Everyone was nice and very helpful and helped and everything was good.

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Health Outreach - Psychological Wellbeing Therapy PWT
27th March 2024


Haleemah is great.

Suggested improvements
N/A

Experience
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Safe
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Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz