Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
1 2 3 4 5 978 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 98
 
1 2 3 4 5
Review of Southend Primary Care Mental Health Team,
4th December 2022


because that’s what i received treatment for


n/a

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Therapy for You (IAPT) NE Essex,
4th December 2022


I was feeling very low for a long time and was struggling to motivate myself to do things. Became nervous about going out and also get extremely anxious.


Nothing. Your therapist was excellent and helped me change the way I was seeing things.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Therapy for You NE E STARs,
4th December 2022


I have received help to get out of the house and try to visit the shops


Nothing. The star worker was excellent and did everything possible to support me.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of The Lighthouse Service - Southend,
2nd December 2022


As I think that was best


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of The Lighthouse Service - Southend,
2nd December 2022


Made to feel like I was listened to, he answered all my questions I asked and I understood thoroughly and was very happy with joe


I was very happy with my appointment and the team who saw me and my son, made my son feel comfortable and even was able to engage in conversation with him which doesn’t often happen.

Kindness
1 2 3 4 5
Understanding
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Southend Primary Care Mental Health Team,
1st December 2022


I received such good advice and was navigated to all the right professional help and support in which is right for my needs, I felt comfortable as Marcin is so attentive and am feeling positive in going forwards now. Amazing people thank you


No room for improvement, excellent service

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Southend Primary Care Mental Health Team,
1st December 2022


Marcin was very helpful, empathetic and knowledgeable. He took the time to talk to me regarding my problems. Marcin provided me with lots of information and support links, to help me going forward. I am very grateful for the support I received.


N/a - Marcin was went out of his to way to be as supportive as possible. There is nothing I feel he could improve on.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Southend Primary Care Mental Health Team,
1st December 2022


Tim treated me with great empathy, care and respect. He listened carefully to what I had to say and reflected it back to me which showed me he understood exactly what I was saying. He was approachable, non-judgemental, and put me at ease when I felt anxious and emotional during our first appointment. I felt involved in the process of making decisions about my care, medications and further referrals. The suggestion and information provided to me about autism was enlightening and very helpful. I couldn’t be more grateful as I have been suffering my whole life and I finally feel like I am closer to getting the answers and the support that I need. Tim also supported me to complete my ADHD assessment forms that I have been putting off for months and that was incredibly helpful.


I genuinely don’t think I could have received better care. Thank you so much!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Children's Services (Specialist School Nursing),
1st December 2022


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Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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1 2 3 4 5
Safety of care
1 2 3 4 5
1 2 3 4 5
Review of Southend Primary Care Mental Health Team,
1st December 2022


I have been diagnosed with Axonal Poly Motor Neuropathy. Several traumatic experiences when I was a child and later on in life inflicted on me by my family


I am very happy and grateful for the help received to date. Thank you

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
 
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Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz