Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 5 5 0

The pain team have been fantastic. For the first time in 12 years I have felt believed and listened to. Debbie has such a wealth of knowledge and her online sessions are great, I have learned so much. Kasia's medications session was also really helpful, I learned alot about pain medications and it reinforced that I was doing the right thing in reducing and coming off of them, which I have now achieved and feel so much better for. I've had a couple of sessions with Lisa, I really enjoyed the Tai Chi taster session and I'm looking forward to my follow up 1to1. Thank you so much to the whole team, I feel I am finally making progress and getting back control of my life!

n/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 4 5 0

I received compassionate care, and empathy by the mental health team, and was kept informed with any plans or progress. I understand that the system is fully stretched but waiting times for any counselling needs urgent review, vulnerable people can not wait too long for appointments.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 5 5 0

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Jason has been fantastic. The care and compassion from him has really helped me through the most difficult part of my life, knowing he is there if I need him and having regular conversations has got me through some very difficult times

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-19 Person 4 5 0

N/A

Nothing could of been done better.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-18 Person 5 5 0

I Need some support with hormonal changes and anger management my one to one with emma was very helpful and has helped me identify the reasons why i get upset and angry Im glad i went to my doctors for help.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-16 Person 5 5 0

Paula Pickford initially and then Jacqueline Sawkins have been Amazing.

I can't think of anything. Been a difficult time.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-15 Person 3 5 0

Just the waiting times are crazy and sometimes children are getting worse

Picking up the phones and phoning people 5 days after the phone call as it was agreed Not promising the world and not doing nothing about it

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-15 Person 3 5 0

It has taken me many years to ask for help, with my depression. I am now having doubts, that the system will help me. I did not feel that the person I spoke to, really listened to me and he seemed to have pre conceived ideas about me. For example; he assumed that I had been self medicating with drink or drugs. He came to this conclusion, because he had accessed my medical records and noted that I had been to A&E, twice over the last 6 years. I must admit, I didn’t realise that twisting my ankle and 4 years later breaking my wrist, meant I must have an addiction. When I assured him that I did not and never have, he said it was highly unusual for someone of my age. I now assume, his assumptions are on record and this disturbs me greatly.

Please don’t make assumptions. Listen to the patient. Remember how hard it must have been to ask for help. I may be a cynic, but I’m aware that you could put my feedback down to the rantings of a mentally ill person and I very much doubt my opinion will matter.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-15 Person 4 5 0

The therapist gave me interesting resources which will have benefits when therapy is completed. I was able to see which areas in my life require development.if anything could be improved , it would be to stay with this help longer .

Within time constraints , the “ course” was cleverly designed but I would’ve liked it to be longer

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-15 Person 5 5 0

Because I don’t have them

Nothing thank you