Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
5,904 reviews

Reviews

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Reviews

 
Page 572 of 591
 
Review of Primary Care Mental Health Team - North East
25th May 2022


I hear voices.

Suggested improvements
You have been very helpfull

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Access & Assessment Team - Linden centre
25th May 2022


Dismissed, and refused to listen Would not admit even told did not feel safe

Suggested improvements
Listen to the patient Stop being condescending Show respect

Experience
Dignity/Respect
Involvement
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Staff
 
Review of Therapy for You (NHS Talking Therapies) NE Essex
25th May 2022


My cbt therapist Philippa was amazing and if I'm honest I need her back. She understood me so well and I often looked forward to our sessions. Then there was a change I'm my mental health and was more suicidal and was changed over to Ann. And well where do we start with Ann. For a start she was very bias about the things I do with my life and how they affect me e.g smoking cannabis so at any moment she could she's say don't you think it's because of that. I often then found her mumbling and going "yes .. erm... yeah ... yeah okay" for about 20 seconds after me replying to her. Originally I though this was because she was righting stuff down but then she'd get me to repeat myself and it'd just ruin the session. After I was changed over from Philippa to Ann I got no use out of the sessions and didn't even want to talk on some days. My scores above are souly for philppa Because Ann was usless and I don't even know what's happening now as she's discharged me cause I said it wasn't helping when in actual fact I didn't have the heart to tell her she's useless to me. I'd really like to go back to having cbt with Philippa Newbury but I guess I'll just have to wait and see

Suggested improvements
Philippa needs no change but ann needs to stop mumbling and going yeah... hmm ...okay... yes.. for 20 seconds whenever you say something and it wasn't engaging to having a video call. I'm easily distracted so having just a voice isn't the best I'd often find myself with her on speaker doing other things where as with Philippa I was engaged 99% of the time

Experience
Dignity/Respect
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Staff
 
Review of Recovery Wellbeing - Thurrock
24th May 2022


I've been diagnosed with mental illness, in my opinion I suffer from anxiety and I believe that psychosis is a misdiagnosis, however I agree that I have some psychological issues.

Suggested improvements
Never had any issues with how I'm dealt with by the nurses. I do however believe that the psychiatrists have done insufficient fact checking.

Experience
Dignity/Respect
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Staff
 
Review of Vaccination Centre
23rd May 2022


I took my extremely anxious son to the vaccination centre (riverwalk Bury st Edmunds) Nurse Louise was so kind, patient, calm and professional. She gave him time and empathy and he had his vaccination with no stress at all. This will make coming back for his second dose much easier. I am very grateful to everyone working at the centre on Saturday, it was very well organised.

Suggested improvements
Nothing!

Experience
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Staff
 
Review of Recovery Wellbeing - Thurrock
23rd May 2022


Kind staff

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Written by a NHS patient
23rd May 2022


I received excellent care from everyone involved in my care from my first hospital visit to the care nurses who visited me they were extremely caring and made me feel at ease , I also had a visit from a psychiatrist who changed my medication , I am still adjusting to this but would like to express my thanks to all of the nurses who cared for me and the compassion they showed they do an amazing job

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Therapy for You (NHS Talking Therapies) Southend
23rd May 2022


My therapist never missed or rescheduled a session. She was always nice and compassionate She definitely helped me find ways to cope and hopefully in the long run fix the problem

Suggested improvements
Nothing however everyone is different, how i was treated and helped worked for me however might not have for others

Experience
Dignity/Respect
Involvement
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Staff
 
Review of South East Essex Primary Care Mental Health Team
23rd May 2022


I had a few bad experiences previously with reaching out for help on my mental health. I felt very much heard this time around!

Suggested improvements
Not anything I can think of

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Pulmonary Rehabilitation Programme
21st May 2022


I have what I believe to believe to be long term covid. I have had it now for over 2 years.

Suggested improvements
Find a cure!

Experience
Dignity/Respect
Involvement
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Staff
 
 
Page 572 of 591
 

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