Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
5,904 reviews

Reviews

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Dignity/Respect
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Staff

Reviews

 
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Review of Therapy for You (NHS Talking Therapies) Castlepoint & Rochford
13th May 2024


Sonia was very good at identifying my problems and giving me good advice on how to solve them . She treated me with respect and kindness and I am very grateful for her help.

Suggested improvements
I could have done with more appointments to continue with the progress I have made.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Primary Care Mental Health Team - North East
13th May 2024


I believe the appointment went very well. Becca was clear in what she was telling me, answered all my questions, and made me feel comfortable.

Suggested improvements
I don't have any complaints

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of South East Essex Dementia & Older Adults CMHT Service
13th May 2024


Kelly and her student were courteous, professional and understanding. My mum was very nervous about being tested and I felt Kelly put her at ease. Both professionals were very friendly and helpful whilst maintaining and retrieving info. they needed to write up an assessment. It felt like she was a friend listening to their lives rather than an assessment so relaxed both parents.Next steps were clearly provided to parents and shared with me.

Suggested improvements
No comments.

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Safe
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Review of Southend Primary Care Mental Health Team
13th May 2024


I spoke with Sharon jones and she was Extremely helpful and was very understanding and has put me forward to alot of help which I am very thankful for

Suggested improvements
I can only say about the lady I spoke with today Sharon jones was complete lovely and very helpful I have nothing to add that could make her any better she was amazing thank you

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Essex Children's Immunisation Team - Mid Essex
13th May 2024


I just want to say a huge thank you to Claire for how she dealt with our autistic son, she was so patient with him and we really appreciate that she managed to vaccinate him!

Suggested improvements
Nothing I can think of

Experience
Dignity/Respect
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Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
13th May 2024


His empathy and understanding were amazing, and his tolerance of my constant waffling on was perfect

Suggested improvements
N/A

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Care Experience Children & Young People
13th May 2024


No problems with the appointment just answered normal questions as usual, seemed fine

Suggested improvements
Nothing

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Safe
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Review of Mental Health Physiotherapy - Basildon and Thurrock
13th May 2024


Representatives from the team were considerate and kind and fully understood my needs. I was treated with the utmost respect and was told at all times what was going on and why. They were both cheerful and put me at ease. Excellent.

Suggested improvements
Don't think so

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Safe
Safety of care
 
Review of W-First Episode Psychosis
13th May 2024


Because I met nice caring people who helped me to cope with my issues

Suggested improvements
Nothing to change

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
13th May 2024


Carley Morgan was very good at supplying me with the information I need and was able to provide me with kindness and understanding.

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz