Fulham Palace Road, London, England, W6 8RF
They appointments are always running late. The waiting times keep changing all the time you are told one hour. But as the hour approaches very often they are not sure how much longer. When you ask they are very limited with the information given. There is no reassurance that they actually have the patient file and that they are aware of you waiting, the desorganización is pretty obvious therefore patient anxiety levels are raised.
The hospital is clean, smells clean even in the wash room. They are very helpful if you need to ask any one with some help to get you to where you need to go. The hospitality on the wards are very nice they greet you with full attention to your needs.
Overall care was very good, although the A@E was very busy and it seemed that at times there were not enough beds to deal with the patients
Everyone I came into contact with being nursing staff, doctors, surgeons or cleaning staff etc were all very helpful. Nothing was too much trouble for them and I think it is a great hospital.