Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Charing Cross Hospital
2026-03-23
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 23rd March 2026
Very good care in the Riverside Day Surgery ward. Lovely caring staff and clean. Its not my local hospital as I needed specialist surgery, but is miles better than my local hospital. Different level of care. Thanks!
Charing Cross Hospital
2026-03-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd March 2026
I was in safe hands , I had great surgeon Daniel left he is a wonderful and very caring he explains everything he has a great empathy , I was very lucky and grateful to him
Charing Cross Hospital
2026-02-25
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 25th February 2026
Good
Charing Cross Hospital
2026-02-14
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 14th February 2026
I’m not usually someone who writes reviews, and I understand that everyone’s experience is different, but I genuinely could not fault mine today.
After several days of worsening pain, I woke up struggling to swallow and feeling short of breath. I came into A&E feeling worse than I can remember feeling in a very long time, and I was extremely anxious about being there.
From the moment I arrived, every single member of staff treated me with kindness, patience and professionalism. I must have interacted with at least 15 different nurses and doctors across A&E and the ENT ward, and without exception they were calm, compassionate and reassuring.
Everything was explained clearly. I was listened to. I never once felt dismissed or rushed, even when I was clearly anxious. The level of care, both medically and personally, was outstanding.
Hospitals and their staff do not always get the recognition they deserve, but today’s experience completely changed my perspective. I am incredibly grateful to everyone involved in my care. You made a frightening day feel manageable, and I will not forget that.
Thank you to the entire team.
Charing Cross Hospital
2026-01-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th January 2026
Aside from one bad experience with one team early on, all other hospital personnel I had contact with were great and connected with/ treated me as an individual
Charing Cross Hospital
2026-01-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th January 2026
Charing Cross - outstanding care in multiple departments. Absolutely exceptional. Thank you
Charing Cross Hospital
2025-12-10
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 10th December 2025
The whole cancer medical team who looked after me were brilliant and I cannot thank them enough for taking such good care of me. I was treated promptly with no unnecessary waiting times. Everyone was professional and friendly and always listened to me. I could not have been in better hands. Thank you so much.
Charing Cross Hospital
2025-11-26
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 26th November 2025
It was my first time at Charing Cross hospital. I visited the TIA clinic for a day of tests. The doctors instantly put me at ease. They were professional and I felt delighted with the treatment I received from all members of staff around the hospital.
Charing Cross Hospital
2025-11-11
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 11th November 2025
I needed to attend A & E on Saturday 8th November. I would like to say how well I was treated.
The Doctor , Chia Chang Chen. Was so helpful and kind . No reference was made to my age. I’m 77. He explained everything to me simply. I cannot express how much I appreciated his care.
Charing Cross Hospital
2025-11-07
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 7th November 2025
Everyone was really helpful, and Miss Josh’s team were excellent.