Charing Cross Hospital

Fulham Palace Road, London, England, W6 8RF
 
1 2 3 4 5 61 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
20th September 2021


Was very well treated

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th September 2021


I have been attending CX for the past 12 years and have received during this time the most professional treatment and care. For the past 10 years I have travelled up from Cornwall for my treatment trusting, without question, the care and attention received.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
11th August 2021


Always been well looked after and all staff helpful and caring.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
30th May 2021


Overall, Charing Cross is a very good hospital. I had a bad experience at the A&E, where I was told I am not ill enough and should wait for my wound to get infected before I can see a doctor. I spent 40 minutes speaking to a range of nurses and support staff, before seeing a doctor for 5 minutes and getting the treatment I needed. The triage system is, in my view, a complete waste of time and resources. If the small army of triage nurses was replaced by one or two doctors, patients were seen first come first served, and the waiting times were announced on a clearly visible panel in the waiting room, all patients would be seen faster by the specialist they need to see, rather than waste time talking to people whose only job seems to be to persuade patients they should suffer at home and come back when their condition is much worse and requires much more time and much more money to be treated. Focus on prevention is completely lacking, which is an NHS-wide problem, not just at Charing Cross.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th March 2021


Thank you to the staff and doctors at Charring Cross, every one was brilliant.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
19th March 2021


Very, very happy with my experience at Charing Cross. I was seen rapidly, and regularly, in Covid-safe conditions, and the whole team were caring and professional. My only quibble (with the receipt of timely information) is that I was never able to get emails regarding appointments. I would receive a text message, but would always have to chase for the follow-up email. The hospital had my email address, so not sure what the problem was. It's only a minor thing, but could have done without it at an already stressful time. However, the quality of care - which is what matters, obviously - was exceptional.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th February 2021


High class Drs, very kind nurses and excellent front desk staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th December 2020


Exceptional service and would highly recommend. I felt reassured and happy that diagnosis would be made. Thanking Dr Roe for all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
{{category}} working at Charing Cross Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Charing Cross Hospital: http://iwgc.net/eb3vp