Charing Cross Hospital

Fulham Palace Road, London, England, W6 8RF
 
1 2 3 4 5 55 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
25th February 2021


High class Drs, very kind nurses and excellent front desk staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th December 2020


Exceptional service and would highly recommend. I felt reassured and happy that diagnosis would be made. Thanking Dr Roe for all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
15th August 2020


It’s a large LONDON teaching hospital. Friendly, welcoming. Efficient & effective service.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
29th July 2020


I was reassured during difficult times that my care would go ahead. I was seen promptly and on time. Staff wore PPE and kept on doing their daily jobs in a professional and friendly manner - from the MRIs, biopsys to the ink staining. I am very grateful to the Charing Cross team. Orla O’Neill is a stand out nurse.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th July 2020


I was treated at this hospital and the care, attention and all the staff were wonderful. I felt reassured always that I was in the very best hands.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th July 2020


Generally a massive improvement in frontline morale since 2003-7 when I last had breast surgery and various treatments (broken bones and sprains). The only downfall is in communications- sometimes doubled up and a waste of everyone's time. Sometimes inadequate. Great care, almost everyone is pleasant, helpful, respectful. In Oncology- Chemotherapy- some gaps in communication that could easily be filled. 1}Post portacath insertion: Called Cancer Support After Hrs a week after as rash developed. They sent me to A&E. A&E said they had no experience of dealing with this. Turns out I should have been told to take the bandages off after 2 days. They said no experience of the portacath 2}Wounds drain bottle: I ended up in A&E at midnight as I pulled the tube out. Staff had to go to the ward to get instructions (not given to me post surgery) , which are missing one small bit of info: how to refit the tube (twist.not push). Both small things but unnecessary waste of everyone's time, and stressful for me. Understandable as all are busy..but a written checklist of things to tell patients post each procedure rather than relying on memory , and a review of written instructions, would bear fruit.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Written by a patient
7th March 2020


Really great hospital. Not too big so easy to find your way. All the medical and non medical staff is amazing and super helpful. I have been treated for cancer at this hospital. All the ward (clinic 8, breast clinic, imagerie, Surgery, day care chemotherapy and radiotherapy) are amazing. The A&E is a bit too slow and not really efficient but overall ok. The NHS is great, we are lucky to have them, thanks a lot

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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