Springfields Medical Centre

Springfields Medical Centre 2017-07-19 Person 4 5 0

Excellent care and very helpful staff!

Springfields Medical Centre 2017-06-19 Person 4 5 0

Amazing staff. Helpful, friendly and most importantly professional

Springfields Medical Centre 2017-05-02 Person 4 5 0

I was phoning the practice to arrange a telephone consultation for a second time ( as I had been unable to secure an appointment the previous day). I was on hold for about 15 minutes and when the receptionist answered the call I fumbled my phone and managed to put it on hold. The receptionist could not hear me and eventually hung up. I was trying to phone back ( to re join the queue) when my phone rang - it was the receptionist calling me back! She could have just moved on to the next call but instead showed a great deal of consideration by making the effort to call me back.

Springfields Medical Centre 2016-04-06 Person 4 5 0

I really dislike the doctor first system and think some "old fashioned" appointments should be made available. The new system doesn't work for me as I work in customer service and can't guarantee I would be available to take the doctors call back. I also do not have anywhere private to talk whilst at work. Fortunately I rarely have need to see the doctor. This system does put me off calling for an appointment. It annoys me immensely when people fail to attend their appointment can't a system be implemented to take persistent offenders off the register?

Springfields Medical Centre 2016-03-30 Person 5 5 0

They are absolutely brilliant! Receptionists are always nice and helpful, doctor Flora and the nurses are so attentive and thoughtful. I had a urinary infection over the weekend so I was very uncomfortable and worried about my symptoms. Called on Monday morning and saw the nurse before lunch. I felt very grateful for the respect they had for me. I have three kids and all of my family members really like this surgery. Totally recommend it. Keep it up, guys, and thank you so much for everything!