Rochford Medical Practice

Rochford Medical Practice 2017-10-24 Person 2 5 0

seeing a specialist after waiting a months of backwards & forwards to doctors I was told that I needed to see a neurologist & that I had been refered but I was discharged from the clinic without being referred, I had to go back to gp to ask to be referred to be then told it could take months. So after along time of pain I couldn't take anymore so we decided to se a neurologist privately to speed things up, I was told I needed blood tests so a letter was sent to my go requesting these when asking the surgery for the form to go to the hospital with the receptionist said as I had chosen to go down the private route that's the way I should be going for my blood tests. The doctor has done me a favour printing the form out. Whether we chose to pay for some help or not doesn't mean I'm now no longer entitled to health care on the NHS, in fact we are helping the NHS & myself. To be told this from a receptionist is an insult. You try living with this constant pain & life changing illness. Iam English & a tax payer to say Iam upset is too little. No wonder this surgery is having problems...

Rochford Medical Practice 2017-08-04 Person 1 5 0

I am so disappointed with the appointment booking system. So disappointed that the receptionist is left telling people to complain. All so disappointing because both my Dad and daughter have already given up and moved elsewhere because this side of the practice is not what it once was. There was a time i couldn't recommend this surgery highly enough. Now I can't recommend it at all.

Rochford Medical Practice 2017-02-20 Person 5 5 0

I moved to this surgery only a few years ago and I am still amazed at how welcoming and well run this surgery has turned out to be. The receptionists go above and beyond to be friendly and helpful and the doctors, nurses and phlebotomist I have seen so far have been approachable and informative. I find the yearly blood check and medical reassuring and feel that my health is in good hands. It is refreshing to be able to ring up or look online and be able to book an appointment so quickly. I am more than happy to have moved here.

Rochford Medical Practice 2016-05-10 Person 5 5 0

Whenever I've contacted the surgery I've always managed to get an appointment and the staff are courteous and helpful. Dr Bajen is a great GP very kind and understanding. I would happily recommend the surgery. Many thanks and Kind regards Mrs Kim Dunmore

Rochford Medical Practice 2015-07-29 Person 4 5 0

There is a ridiculous appointment booking system which means that I can't ever book a future appointment to suit my lifestyle (arranging childcare). There's occasions such as smears where I don't want to bring my toddler along with me but I'm told I can't pre-book at the times that my babysitter is available to I end up delaying/leaving my smear test which is dangerous.