Parkwood Surgery

Parkwood Surgery 2015-04-25 Person 4 5 0

Shorter waiting times to get appointment

Parkwood Surgery 2015-04-19 Person 0 5 0

My father died after going through your triage system 3 times in one week. Each time told an appointment wasn't needed and diagnosed on he phone. He died the following Tuesday and we watched him die in intensive care. My father could have been saved in our opinion. Please do not remove this feedback. The GMC, CQC and NHS England are aware I am trying to leave this feedback and it's being removed. I will not name the GPs and I have a right to leave this feedback for other patients to read.

Parkwood Surgery 2015-04-17 Person 0 5 0

I tried to get an appointment through this new fangled triage system. Twice I called for what I felt was an emergency appointment. Twice my illness was discussed and diagnosed over the phone like I was just after a chit chat and not an appointment. Do the doctors realise triage is the replacement for wanting emergency care. Thankfully My son is a paramedic and rushed me in hospital. I'm just out of intensive care. Please whats going on at this surgery?

Parkwood Surgery 2015-04-14 Person 5 5 0

Helpful friendly reception staff. Made to feel at ease. Called with a new problem and spoke to a GP within an hour. I was also given an appointment later that morning to see a GP face to face. Excellent service.

Parkwood Surgery 2015-04-06 Person 1 5 0

I was diagnosed over the phone for a serious set of symtoms, told by doctor over phone I had a cold no need for anti biotics as it was a virus. I got off the phone and cried. Then went down to urgent care and ended up being admitted to hospital with double pneumonia!