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Parkwood Surgery
2015-04-06
Person
1
5
0
Written by a patient
Written by a patient 6th April 2015
I was diagnosed over the phone for a serious set of symtoms, told by doctor over phone I had a cold no need for anti biotics as it was a virus. I got off the phone and cried. Then went down to urgent care and ended up being admitted to hospital with double pneumonia!
14th April 2015
Response from Parkwood Surgery
I am sorry that you have had this experience and would like to look into your case and see how your consultation with our doctor was conducted and the specifics about your call. We are continually trying to improve our service and it would be very useful if you could contact me so that I can look into your case. Colin Neal Practice Manager