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Parkwood Surgery 2015-04-17 Person 0 5 0

I tried to get an appointment through this new fangled triage system. Twice I called for what I felt was an emergency appointment. Twice my illness was discussed and diagnosed over the phone like I was just after a chit chat and not an appointment. Do the doctors realise triage is the replacement for wanting emergency care. Thankfully My son is a paramedic and rushed me in hospital. I'm just out of intensive care. Please whats going on at this surgery?