Meridian Surgery

Written by a patient

No receptionists on duty at the time I visited, which was no problem for me to use the screen to check in however I had to look around me to see what floor level I should be on. I had spent ages on the phone to book for a health check and wasn't expecting to get in today, however I got a cancellation. The nursing assistant was of a calming nature and natural and did what was intended. I wanted to bring up other possible concerns I had with my health but I wasn't invited to do so, which I understand is probably not in the remit of the health check, however I will probably have to book a further appointment with a doctor or nurse, when I have time.

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

Always found the surgery to be very helpful. Cannot always get an appointment on the day I want, but it has never been imperative that I see a doctor immediately, and I feel sure that if this was the case I would be seen as they do have emergency appointments.

Recommend

Involvement

Cleanliness

Staff

Appointment

Written by a patient

In this on line age I am finding the on line services offered almost totally inadequate, it is too hit and miss. Twice in the last 3 months I have been unable to reorder a prescription on line, when the feed goes through to vision-on-line i get "This web page not available" On line services are intended to save time and money for both Practice and patients ergo it should be much improved on current status. I have through one of the partners arranged to have the Practice IT person phone me to talk through my problem and that didn't happen either. This is really sad because the Practice is otherwise excellent.

Recommend

Involvement

Cleanliness

Staff

Appointment