Lansdowne, 49A Priory Road, Hampton, MiddxEngland, TW12 2PB
The surgery has been refitted and is now very plush. The Doctors however are complacent at best. They don't seem to listen to the patients only to make a judgement at arms length without undertaking any tests what so ever. They don't follow up on other clinics recommendations, some Doctors have been bigoted and a few have very poor people skills. I have found the Doctors here obstructive in their treatment as they seem worried about spending the Trusts money on testing. They rarely have the right tools for the job and they should take photo evidence to accompany their medical reports as the doctors there share patients. I found it distressing to have to explain to each new Doctor about an existing condition. It was as though I was starting again every time I went to the practice. The Nurses are tremendous, so is the building and the administration staff. I just believe the Doctors need better procedures. I have attended over 30 times in the last 3 years and am furious at their obstructive complacent arms out stretched methods of medicine.
superb care from the new Receptionist Lara Taneijian who without prompting was able to sort out a admin problem over a due Blood test. I hope others can learn from this young Lady's professionalism I would like to see a help button for the single Receptionist to call up a second person to help out at busy times as there can be quite a queue develop at times the recent makeover is excellent and I am sure this Surgery will become a truly appreciated place of Health and wellbeing
I've left this practice after years of being unhappy here. All the good doctors have left. I'm always kept waiting for ages. Some of the doctors bedside manners are appalling. You are rushed because they are always behind. The reception staff are rude. Never a good experience.