Hampton Medical Centre

Lansdowne, 49A Priory Road, Hampton, MiddxEngland, TW12 2PB 56 reviews

Reviews

Recommend
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28th July 2023


Based in all our experience at Hampton Medical Centre

Suggested improvements
Keep doing your best to accommodate all the waiting list that you have.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th December 2020


I've been a patient here for over forty years. Looking back, without them I would be dead, disabled and sleepless, having had, variously, a double bypass, a rotator cuff injury (operation) and the removal of a poisonous splinter from my ear.(plastic surgeon). All this at no cost. With Covid, doctors and care staff are under enormous stress. Be kind to them , give back. What would your life be if you never had them in your life.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th January 2020


Having moved to Hampton Medical Centre recently as my previous local GP retired. I was amazed at how efficient, professional and polite the receptionist was. If got used to something quite different over the years. It was such a pleasant surprise that there still are GP receptionists who don’t think they are medics and incharge of conducting a triage service for their GP. from past experience I would usually be asked - why do you need to see a doctor, or we are full go to hospital, or you don’t sound sick see a pharmacist I can’t let you waste a doctors time! At the Hampton Medical Centre they were so polite and respectful. I asked if it would be possible to get some help today and the answer was ‘of course let me see what I can do’ It’s like a breath of fresh air. Amazing.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd October 2019


Even though the phone is engaged when I phone for a same day appointment, I do eventually get through after a few attempts and almost always get a same day appointment. A phone queuing system would be useful along the lines of ‘you are position x in the queue’ so that I don’t have to keep phoning back to book an appointment. Once at the surgery the wait to see the doctor is rarely longer than 10 minutes. The surgery waiting area is spacious, clean and there are magazines, screens and posters to keep me occupied while waiting. The doctors are helpful, professional and understanding. All in all a great service!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th August 2019


I couldn't get an appointment at the surgery but the receptionist offered me a telephone consultation. Dr. Lewis phoned when I was told he would. He listened to my symptoms and prescribed for my condition, sending it directly to my local chemist. He was empathetic, professional and very pleasant. A tremendous service! Thank you so much. I am never disappointed by the care I receive at Hampton Medical Centre!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Hampton Medical Centre: http://iwgc.net/ecdtr