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Hampton Medical Centre
2019-10-22
Person
5
5
0
Written by a patient
Written by a patient 22nd October 2019
Even though the phone is engaged when I phone for a same day appointment, I do eventually get through after a few attempts and almost always get a same day appointment. A phone queuing system would be useful along the lines of ‘you are position x in the queue’ so that I don’t have to keep phoning back to book an appointment.
Once at the surgery the wait to see the doctor is rarely longer than 10 minutes. The surgery waiting area is spacious, clean and there are magazines, screens and posters to keep me occupied while waiting.
The doctors are helpful, professional and understanding. All in all a great service!