Didcot Health Centre

Didcot Health Centre 2021-10-27 Person 0 5 0

Cannot get through on the phone for routine appointments Not everyone can sit around waiting for an e- consult as they don't work on a computer all day

Answer the phone!

Didcot Health Centre 2021-10-19 Person 1 5 0

Cannot get through on the phone

Answer the phone

Didcot Health Centre 2021-08-14 Person 2 5 0

Cannot use a computer or have a clever phone! probably due to the fact I am over 75. Try making an appointment by phone for blood tests requested by A hospital clinic for ongoing medical condition is an absolute nightmare. According to NHS info and media GP practices are OPEN then why was I chastised verbally by the receptionist for visiting the surgery in person to make an appointment after trying via the telephone unsuccessfully for over an hour? I am courteous and respectful and I expect the same courtesy back.

Take into account patients age as well as needs at all times by all surgery staff and remember some patients are not in tune with the world of technology.

Didcot Health Centre 2021-06-14 Person 4 5 0

Good surgery, with some excellent Drs

Some Drs have to learn to listen not to rush you of with a prescription and that's it.

Didcot Health Centre 2021-04-12 Person 2 5 0

It is so difficult to get an appointment or see a doctor, let alone have one come out. One has to ring multiple times from 8.30 and then by the time you get through all the appointments for that day are likely gone and you can't make one for a future day. What's the point of an appointment system if you can't make one for tomorrow or the next day? Why are we forced to jump through hoops? And as for still having the covid information repeatedly relayed on every phone call, it's infuriating!!! Has anyone not heard of it now do you think? Either get rid or have an option where we can skip it. No-one seems to think of the patients at all, or things from their perspective, especially the elderly ones who you make no allowance for! Can't you show compassion and make allowances for a person's age??!!

Allow appointments in the future. Take the covid recording off - enough now!! Make it easier & quicker to get through; ideally answer & see what we want, not the 'smart' (they're not smart) options etc. Nice, polite receptionists.