Chafford Hundred Medical Centre
Drake Road, Chafford Hundred, Grays, Essex England, RM16 6RS16 reviews
Reviews
Phones lines are impossible to get though on - when forced to go in and try and speak to someone you are faced with the most unhelpful rude group of women i have ever experience - one in particular worse than the others, this person has been complained about so many times by my family and friends, she screws her face up interrupts people and pre judges the situation and says no to everything - when you challenge her she says makes out to be a victim after pushing people to their emotional limits. I have see patients cry after being spoken to by her, absolutely disgusting. People are going there with health and emotional issues and need support not a nasty woman making them feel worse. Truly awful place - doctors are good but reception is as bad i have ever known. New staff needed.
n/a
(Receptionist)Spoken to so rude and with nasty facial expressions , even before I had finished my sentence this receptionist was talking like she was the doctor telling me I won’t b getting an appointment like I was a dog !! everything I calmly said or tried to get some connection help she was attacking , she is definitely in the wrong job, her customer service was disgusting and outrageous!! She needs to be put on training and to be learned how to speak to people , little does she no I’m absolutely broken inside after loosing my mother to cancer (not that she needs to no , but be nice in this kind of job u don’t no how someone is feeling ) I will be taking it further
I had an appointment booked up to see a berve specialist, almost 3 years ago. I explained that I was moving house, and someone at the surgery cancelled my appointment. And I assume it was the miserable receptionist to whom I spoke with. I found out from my next doctor that practice is illegal, and since my back hasnt been seen in 3 years, I am looking to soon sue this surgery for malpractice.
I would say this surgerys biggest failings are the snooty receptionists, who somehow think they're medics, the same way a security guard thinks he owns the building.
Receptionists rude and no help atall
Can never get an appointment and they tell you your problem isn’t urgent enough and a doctor might phone if it’s appropriate! Would give no stars if I could
Resources
Short link to review Chafford Hundred Medical Centre: http://iwgc.net/ecclz