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Chafford Hundred Medical Centre
2023-08-14
Person
0
5
0
14th August 2023
Phones lines are impossible to get though on - when forced to go in and try and speak to someone you are faced with the most unhelpful rude group of women i have ever experience - one in particular worse than the others, this person has been complained about so many times by my family and friends, she screws her face up interrupts people and pre judges the situation and says no to everything - when you challenge her she says makes out to be a victim after pushing people to their emotional limits. I have see patients cry after being spoken to by her, absolutely disgusting. People are going there with health and emotional issues and need support not a nasty woman making them feel worse. Truly awful place - doctors are good but reception is as bad i have ever known. New staff needed.
Suggested improvements
replace the reception staff