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Chafford Hundred Medical Centre 2022-08-10 Person 1 5 0

(Receptionist)Spoken to so rude and with nasty facial expressions , even before I had finished my sentence this receptionist was talking like she was the doctor telling me I won’t b getting an appointment like I was a dog !! everything I calmly said or tried to get some connection help she was attacking , she is definitely in the wrong job, her customer service was disgusting and outrageous!! She needs to be put on training and to be learned how to speak to people , little does she no I’m absolutely broken inside after loosing my mother to cancer (not that she needs to no , but be nice in this kind of job u don’t no how someone is feeling ) I will be taking it further

If this receptionist had the skills to talk to patients kindly there wouldn’t be an issue !! She needs to be put on a course again !!! Disgusting behaviour