Cavendish Health Centre

53 New Cavendish Street, London, England, W1G 9TQ 1 2 3 4 5 127 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

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#sayThankYou

Thank you, Cavendish Centre !

25th April 2020
1 2 3 4 5
Written by a patient
28th February 2020


Doctors are fantastic, couldnt be more helpful, caring or compassionate, the reception staff however are the worst people I have ever come across, total jobsworths, rude inconsiderate several times lied blatantly saying something had been done when it hadn't. If i could register with another centre I would purely becuase of the recption staff.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th February 2018


Have been with this practice for 10 years plus, and the service has slowly deteriorated. Recently I saw an improvement and understand the whole NHS is under strain so thought they had worked on improving things. Phoned up today to ask for my blood type (Ive had several blood tests in the past). First response was the receptionist laughed and said, Im not sure? Second response after putting me on hold was, maybe look on the internet? My response was of total disbelief and disgust... no professionalism or intelligence all.....I had to ask, is this actually a Doctors surgery??

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
31st July 2017


I have been registered with this practice for over forty years and have always found the receptionists most heipful and the doctors and nurses extremely competent with the pathway of treatment options whether prescribed medication or referral to be exactly as needed.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
26th May 2017


Just spent several days over the last couple of months trying to sort out a discrepancy in a prescription for a patient for whom I collect medication. My last discussion was with Jill on Reception and over the last two days she has solved the problem - discovered where it first occurred and has now corrected the repeat prescription which is sent to Boots in Marylebone for collection. Jill was patient, helpful and despite the confusion of the last couple of months, was happy to go through everything with me and (hopefully!) the next collection will be correct. The waiting room was busy but she took time and used enormous patience and resilience to help me find a solution. Thank you Jill and Cavendish Health Centre.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Cavendish Health Centre: http://iwgc.net/ecdwa