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Written by a carer
26th May 2017


Just spent several days over the last couple of months trying to sort out a discrepancy in a prescription for a patient for whom I collect medication. My last discussion was with Jill on Reception and over the last two days she has solved the problem - discovered where it first occurred and has now corrected the repeat prescription which is sent to Boots in Marylebone for collection. Jill was patient, helpful and despite the confusion of the last couple of months, was happy to go through everything with me and (hopefully!) the next collection will be correct. The waiting room was busy but she took time and used enormous patience and resilience to help me find a solution. Thank you Jill and Cavendish Health Centre.

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