Roman Way, Billingshurst, West Sussex, RH14 9QZ
I think that this surgery is a beacon of excellence within the NHS. Appointments are sometimes a bit late but that tends to be because the doctors take the time to talk to patients. My only (somewhat tongue in cheek) criticism is that there is a lack of magazines etc in the waiting room but I am trying to rectify this by handing in copies of Car, Today's Golfer, etc
one reads lots of negative press items about the nhs we have been patient here for about 12 years and have been very pleased with the service we have received yes you do have to wait sometimes that is because the doctors take time to listen also lots of preventive care well done keep up the great work
On the whole, all the staff are exceptional (but there have been the odd few I've not wanted to talk to again - reception/pharmacy). I've been registered at a few surgeries in the past but this one is far superior - over my time there I've seen most of the GPs and they're professional yet empathetic. 99% of the time my appointment has been late but it's hard to complain because I know that's only because the GPs are taking the time to talk to each patient as they should.
Dr Simkins has supported my disabled daughter over the last few years and the care she gives is totally exceptional. She address my daughter directly and makes her feel valued and important. Without her support our lives as carers would be much more difficult. A truly exceptional GP to whom we are really grateful
Medical staff are very professional and appear up-to-date in their clinical practice. They are prepared to give the time that is required in a consultation rather than what the clock dictates. Patients seem to appreciate this and I hear no complaints in the waiting room about waiting when previous appointments over run as I think patients realise that they will get the same treatment if necessary when it is their turn. I also appreciate the quick return of blood test results - at my mother's surgery in the North the wait can be weeks.