Roman Way, Billingshurst, West Sussex, RH14 9QZ
I cannot praise this surgery enough. I use to work in nhs surgeries and know how difficult it is. I rang for appointment, told the lovely receptionist why, she gave me a time and when I got there I saw they were running 16 mins late. Not to worry as that meant they spend time that is needed with patients. They don’t do it so they needn’t have a lunch break. Got seen, needed scan which they sorted, got medication, hoped I’d be better soon if not what to do and who to ring. 5 star all the way. When I was questioned by receptionist she realised I was a genuine need to be seen and I was.
We needed a call out as my husbands catheter was not working Luke the Paramedic called us and came round he sorted the problem no fuss he was so caring kind and helpful took his time after he left he called about an hour later to make sure we were ok and he called again the next day it's reasons like this that make our NHS great thanks to Luke and all at the Surgery