Billingshurst Surgery

I don't visit the doctors very often, but I phoned for an appointment and was told to ring back the next morning. I did so and was given an appointment for later that morning. I waited for 40mins after the appointment time and was then treated very rudely by the gp who accused me of asking for an emergency appointment for a routine matter. I explained that I merely asked for appointment and was given one, but left feeling upset and belittled having had little discussion about my medical needs but much discussion about how busy they are. Fortunately I'm moving soon so hope my new surgery will have a better approach.

This surgery is completely usless more chance of getting a appointment with satian the a doctor will not accommodate you what so ever let's hope I don't have cancer !

Most of the gp's are great, but it is hard to get appointments, you're not told about emergency or on the day appointments and some of the receptionist can be very rude and try to give their own "medical" opinion...which isn't what I asked for

I have been in a lot of pain for a long time, I have been to the GP before, have a referral, seen a physio, but just recently the pain is so bad I asked for an appointment with a GP that could help me with my problem. I waited 14 days to see Dr Foster and I was appalled. I explained my pain thoughroughly, and the GP did not care, he did not listen and he did not help. He gave me a sick note to sign me off of work and sent me on my way. No suggestion of what the problem might be, no help or support regarding pain relief and no mention of how to avoid the pain in future. I thought your GP was supposed to help you. He could not have been less interested.

I have always been able to get a prompt emergency appointment. It has on a few occasions been difficult to get a follow up appointment when the GP or nurse has requested a review following the initial consultation. This seems to be because the clinics have not been entered on the computer far enough ahead. By far the best surgery I have ever been with. Excellent service,friendly and efficient GPs and staff, proactive treatment. I regularly recommend the surgery to friends who now also comment how pleased they are. Agree with previous comment the waiting room is a bit tired but it is the treatment I come for not the decor. Great care and great medical team