Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Ashdown Forest Health Centre
2017-01-18
Person
5
5
0
Written by a patient
Written by a patient 18th January 2017
My Wife and I visited from the Mayfield Practice in order to get the necessary Vaccinations for an up and coming Holiday. We cannot praise enough the help and advice we received from Sue, the practice nurse, who went out of her way to ensure that everything was promptly dealt with. She was most efficient and helpful as was the reception. Thanks so much for a great service. The Hopes
Ashdown Forest Health Centre
2016-12-01
Person
2
5
0
Written by a patient
Written by a patient 1st December 2016
It would appear that the receptionists at this practice have been instructed to make it as difficult as possible to make an appointment to see a doctor.
My wife is under the care of a doctor at the Princess Royal Hospital and if she gets a chest infection she has been told to see her doctor at the Ashdown Forest Health Centre as soon as possible. Try getting past the receptionist first! My wife had to ask to speak to the practice manager in order to get an emergency appointment. She was then prescribed antibiotics and the doctor was extremely concerned about her health.
My own experience is no better. I have regular blood tests and have to see a doctor a week later in order to get a prescription. The receptionist was argumentative and obstructive - all I wanted was an appointment for the following week! Eventually she rang the practice manager who said that it was not a problem to book the appointment.
Ashdown Forest Health Centre
2016-11-25
Person
5
5
0
Written by a patient
Written by a patient 25th November 2016
I feel listen to and heard. I appreciate the feedback and information I receive. I find them a wonderful team of professionals. Always have.
Ashdown Forest Health Centre
2016-11-14
Person
3
5
0
Written by a patient
Written by a patient 14th November 2016
As a younger person, I felt a little intimidated by the receptionist, who seemed annoyed that I was calling and when given the decision on wether I needed a same day appointment or one in around 3 days, didn't help me and even when I said I'm not sure, she said she wasn't medically trained- which I understand, but it doesn't mean she can't recommend.
Ashdown Forest Health Centre
2016-11-07
Person
4
5
0
Written by a carer
Written by a carer 7th November 2016
Dr Woolley was amazing at reassuring my 13 year old son. He talked to him at the perfect level. I have nothing but praise for the attention he received, he took time and reassured him about his recent illness.
Thank you very much