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Ashdown Forest Health Centre
2016-12-01
Person
2
5
0
Written by a patient
Written by a patient 1st December 2016
It would appear that the receptionists at this practice have been instructed to make it as difficult as possible to make an appointment to see a doctor.
My wife is under the care of a doctor at the Princess Royal Hospital and if she gets a chest infection she has been told to see her doctor at the Ashdown Forest Health Centre as soon as possible. Try getting past the receptionist first! My wife had to ask to speak to the practice manager in order to get an emergency appointment. She was then prescribed antibiotics and the doctor was extremely concerned about her health.
My own experience is no better. I have regular blood tests and have to see a doctor a week later in order to get a prescription. The receptionist was argumentative and obstructive - all I wanted was an appointment for the following week! Eventually she rang the practice manager who said that it was not a problem to book the appointment.