Dr Natalia Zarate Lopez

Written by a NHS patient at University College Hospital

This other review site is doing an injustice to patients. You can not take down honest negative reviews but leave general "great asset to NHS" Makes a sham out of site and is disrespectful to patients. This Doctors true practice should be in the public domain - with proof.

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Written by a NHS patient at University College Hospital

Mine is a complex case spanning 12 years so I was referred on to this lady with high hopes. She performed multiple tests and found more symptoms, all of which are treatable as laid out in the NHS guidelines. I was shocked, to say the least when she referred me to pain management and was told to carry on taking laxatives. No other treatment was offered at all which would have improved my quality of life.

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Written by a NHS patient at University College Hospital

Probably one of the worst doctors I have ever had. My first appointment was cancelled last minute and was also left to me to rearrange. For the next appointment I received no call and proceeded to call to see what had happened. Her secretary was horrible and informed me that Dr Lopez had said she was annoyed with me which is highly unprofessional and inappropriate. After this had been sorted, I arranged an in person appointment and this was extremely unhelpful and also the way in which she treated me left me extremely uncomfortable. In the next appointment I had on the telephone with her she told me after trying 2 medications for my bowel issues that they could not do anything to help me if the next thing she prescribed didn't work. This was untrue and also conveyed to me that she had not listened to my issues and had she done more tests she would have been able to understand that I have functional issues and medication was not the best course of treatment. Since then I have been still under her care, however, she has ignored several emails from the psychiatrist at the hospital asking her to follow up with me, leaving me struggling immensely. I have now referred myself to a different hospital as the treatment she provided was terrible. I would recommend to avoid this doctor at all costs as she dragged out my time suffering and was completely unhelpful and unprofessional.

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Listening

Written by a NHS patient at University College Hospital

She was very bad, unprofessional, never listened, thought she knew everything and just generally the worst consultant I have ever been under.

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Written by a NHS patient at University College Hospital

I would not recommend this doctor as not only she didn't help me, but my meeting with her had a negative impact on my treatment and aftercare.

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