Dr. Kevin Fai is good in the medical aspects of ‘what might cause pain’ but my experience with him has caused me to never return to a pain specialist, ever. I suffer from mild to sometimes severe pain. He did MRI’s and never really met with me to discuss what he found. When we did meet, he lacked empathy, kindness, and had no ability to understand what I was & have been going through. My final visit he just ‘told me off’ for not doing ‘his exercises’. He didn’t realise the reason I wasn’t doing them was because his clinic booked me in for treatment w/ Cortosone. He had no idea I was booked for a day in Hospital! So he blamed me & told me off, saying I refused his help. This Dr. Has no people ability. I’m shocked he works w/patients in pain at all. Watch out if you visit him. He’s not a kind person...at all!