Tonbridge Road, Pembury, Tunbridge Wells, Kent England, TN2 4QJ
the SAU is an impressive small unit. Staff excellent, confident and considerate. No visit to any hospital can be classed as 'enjoyable', but on being admitted yesterday to the SAU I can say that I CANNOT offer any negative comments ....everything was good and smooth.
All staff; Nurses and Doctors, where helpful, attentive and treated me with respect. Before and after the procedure the Doctor came and took time to explain what I was undergoing and the results which was much appreciated. "Involved with decisions". Many decisions where out of my hands and even if consulted I would not have been in a position to make an informed decision. No problem. Due to the nature of a very busy department its not always possible to keep everyone up to speed - but that is expected - no problem.