The Tunbridge Wells Hospital

Tonbridge Road, Pembury, Tunbridge Wells, KentEngland, TN2 4QJ
 
108,528 reviews

Reviews

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Reviews

 
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Written by a NHS patient
20th June 2024


Very happy with the appointment

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Dignity/Respect
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Rating not given.
Staff
Safe
 
Review of Accident & Emergency
19th June 2024


I was treated in A&E on Monday 17th of June. I was dealt with extremely quickly. All staff where kind and compassionate. Keeping me well informed about what was happening to me. While maintaining my dignity and respect. I have never received such brilliant service and my experience makes me feel very proud of our NHS service.

Suggested improvements
The only issue I experienced was i was given incorrect blood results. This matter was quickly resolved but it did cause me some stress but was dealt with quickly

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Food
Rating not given.
 
Written by a NHS patient
31st May 2024


N/a

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Written by a NHS patient
22nd March 2024


Everyone was so polite and efficient

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Safe
 
Written by a NHS patient
27th February 2024


I recently gave birth to my baby boy at Pembury hospital on the 16th of February. My delivery midwife Majik Rowe was absolutely amazing throughout my whole birth. She provided me with so much reassurance and genuinely made my birth such a positive experience. I would pay to have her again. Absolute angel. She even came to the ward to check on us later in the day. I hope she gets the recognition she deserves. Really can’t thank her enough

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Safe
 
Review of Ward 33
27th January 2024


Thank you so much to all the staff from A&E to Ward 33 that took care of us during a particularly distressing time. Particularly Ward 33, being able to stay with my Partner made a huge difference to both of our experiences of an incredibly painful experience. Every member of staff was professional, thoughtful and compassionate. I feel incredibly lucky that the Ward is a service available to this community.

Suggested improvements
I'd like to stress, no "improvement" here would have changed how I felt about the care we received, it was amazing and I'm so grateful to every member of staff who helped us. Triage waiting time in A&E: Wait time of over an hour, trying to get readmitted to a Ward you only just left. I understand why we had to go through A&E, why wait times are long. Communication between departments: Multiple blood tests to get the same information because one department hasn't sent them on, feels like a waste of resources. From a patient POV, if it's difficult to draw blood this adds significant distress for a minor admin process error.

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Written by a private patient
30th November 2023


After receiving exemplar care from everyone at the Nuffield Hospital in Tunbridge Wells I would no hesitation in recommending them to family, friends and colleagues.

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Review of Ward 33
2nd August 2023


I stayed for two nights on Ward 33 and all of the staff that cared for me were exceptional. They were incredibly professional as well as being friendly, kind, helpful and supportive.

Suggested improvements
Nothing

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Review of Ambulatory Care
7th January 2023


My special needs adult daughter had an ovary and cyst removed was kept in overnight for observation. The consultant, the theatre staff who suggested I stay with her until she went under, and the nursing staff on the ward were all expert, kind and friendly and did everything to make sure her experience was as easy and comfortable as possible. I was offered a bed if I wanted to stay the night. A doctor took the trouble to come to see us before the ward round took place. I'm glad to have the opportunity to record 5 stars for all involved

Suggested improvements
nothing that I can think of

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Written by
27th July 2022


All the treatment I have had at Tunbridge Wells Hospital (and the operation at Maidstone) has been extremely professional. Tests were scheduled promptly, communication was clear and all the staff have been kind, friendly and all gone the extra mile for me. Thank you NHS!

Recommend
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