pembury-hospital
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The Tunbridge Wells Hospital

Tonbridge Road, Pembury, Tunbridge Wells, KentEngland, TN2 4QJ

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Review of Postnatal Ward , written by a patient
24th December 2019

While there were so many caring, compassionate and dedicated staff during out stay on the post natal ward the experience was marred by a day shift that consisted of a lack of communication about discharge and a request for feeding advice becoming over blown, stressful discussion leaving us with a distressed baby and parents. I would ask that staff consider not having conversations about patients directly outside their door and that they listen to what they are actually being told by parents. This was our third baby and our opinions felt ignored. Our experience was not wholly negative and once the shift changed we were discharged, communicated with and listened to. Also, up until the day shift the overnight care we received was excellent.

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Review of Accident & Emergency, written by a family member
19th December 2019

Fantastic care for my mother yesterday at a and e and acute frailty unit. Very kind and empathetic Registrar on the frailty unit who was very professional and had a lovely 'bedside' manner. Can't fault the care she received at all Thank you

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Review of Delivery Suite, written by a patient
27th November 2019

My midwife was great during delivery however the midwife I saw in triage could have been better, she left doors open whilst I was changing and tried offering me pain relief I’d said I didn’t want.

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Review of Delivery Suite, written by a patient
27th November 2019

Very quick labour so wasn’t here for long. Friendly staff

Recommend
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Written by a patient
26th November 2019

I gave birth at Tunbridge Wells Hospital on 30th October 2019. The midwives involved in my care were fantastic, unfortunately my experience was ruined by Dr Bibi Choudry who was responsible for stitching me after delivery. I thought she was rude and unprofessional and caused me a great deal of pain. She spoke to the midwife very rudely in my presence and also said loud enough for me to hear that I had a very low pain threshold, even though I had just given birth with no pain relief. I was screaming in pain which she didn’t acknowledge and just told the midwife to hold my legs out of the way. Once she had finished she would have left the room without saying anything if I hadn’t have called her back. I was disgusted by her treatment of me. I was also left in the delivery room without anything being cleaned for 16 hours after the birth which wasn’t very nice.

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Review of Antenatal Care, written by a patient
25th November 2019

Incredible staff who were professional, kind, compassionate, made an effort to tell us their names and helped us deliver our beautiful baby girl safely. We are very grateful

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Review of Antenatal Care, written by a patient
25th November 2019

Very impressed by the service that I received from both my sisters, public people. Most of all the-midwives that showed their caring and compassionate care towards the delivery of my baby boy. No words can thank them for their quick action, care and their commitment to their job. They were very friendly and demonstrated all the 6 cs. Cannot thank them enough they deserve medal. Lastly not forgetting the ambulance crew that also came to the birth place which is the car park

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Review of Antenatal Care, written by a family member
23rd November 2019

Lovely staff; supportive and caring sooo nice

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Review of Antenatal Care, written by a patient
23rd November 2019

The staff, particularly Barbara and Nikki Buckfield were incredibly kind, helpful and compassionate whilst remaining professional at all times. All staff encountered were friendly and did all they could to help. After a traumatic labour of our first child we were nervous second time round however we needn’t have been as it was a totally different, positive experience. We cannot thank the staff enough.

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Review of Antenatal Care, written by a patient
22nd November 2019

Very friendly and informative staff, would highly recommend.

 
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