The Tunbridge Wells Hospital

The Tunbridge Wells Hospital 2019-12-24 Person 3 5 0

While there were so many caring, compassionate and dedicated staff during out stay on the post natal ward the experience was marred by a day shift that consisted of a lack of communication about discharge and a request for feeding advice becoming over blown, stressful discussion leaving us with a distressed baby and parents. I would ask that staff consider not having conversations about patients directly outside their door and that they listen to what they are actually being told by parents. This was our third baby and our opinions felt ignored. Our experience was not wholly negative and once the shift changed we were discharged, communicated with and listened to. Also, up until the day shift the overnight care we received was excellent.

The Tunbridge Wells Hospital 2019-12-19 Person 5 5 0

Fantastic care for my mother yesterday at a and e and acute frailty unit. Very kind and empathetic Registrar on the frailty unit who was very professional and had a lovely 'bedside' manner. Can't fault the care she received at all Thank you

The Tunbridge Wells Hospital 2019-11-27 Person 4 5 0

My midwife was great during delivery however the midwife I saw in triage could have been better, she left doors open whilst I was changing and tried offering me pain relief I’d said I didn’t want.

The Tunbridge Wells Hospital 2019-11-27 Person 4 5 0

Very quick labour so wasn’t here for long. Friendly staff

The Tunbridge Wells Hospital 2019-11-26 Person 3 5 0

I gave birth at Tunbridge Wells Hospital on 30th October 2019. The midwives involved in my care were fantastic, unfortunately my experience was ruined by Dr Bibi Choudry who was responsible for stitching me after delivery. I thought she was rude and unprofessional and caused me a great deal of pain. She spoke to the midwife very rudely in my presence and also said loud enough for me to hear that I had a very low pain threshold, even though I had just given birth with no pain relief. I was screaming in pain which she didn’t acknowledge and just told the midwife to hold my legs out of the way. Once she had finished she would have left the room without saying anything if I hadn’t have called her back. I was disgusted by her treatment of me. I was also left in the delivery room without anything being cleaned for 16 hours after the birth which wasn’t very nice.

The Tunbridge Wells Hospital 2019-11-25 Person 5 5 0

Incredible staff who were professional, kind, compassionate, made an effort to tell us their names and helped us deliver our beautiful baby girl safely. We are very grateful

The Tunbridge Wells Hospital 2019-11-25 Person 5 5 0

Very impressed by the service that I received from both my sisters, public people. Most of all the-midwives that showed their caring and compassionate care towards the delivery of my baby boy. No words can thank them for their quick action, care and their commitment to their job. They were very friendly and demonstrated all the 6 cs. Cannot thank them enough they deserve medal. Lastly not forgetting the ambulance crew that also came to the birth place which is the car park

The Tunbridge Wells Hospital 2019-11-23 Person 5 5 0

Lovely staff; supportive and caring sooo nice

The Tunbridge Wells Hospital 2019-11-23 Person 5 5 0

The staff, particularly Barbara and Nikki Buckfield were incredibly kind, helpful and compassionate whilst remaining professional at all times. All staff encountered were friendly and did all they could to help. After a traumatic labour of our first child we were nervous second time round however we needn’t have been as it was a totally different, positive experience. We cannot thank the staff enough.

The Tunbridge Wells Hospital 2019-11-22 Person 5 5 0

Very friendly and informative staff, would highly recommend.