Newnham Court Way, Weavering, Maidstone, Kent, ME14 5FT
The staff at KIMS hospital from the porters to the cleaners, catering, care assistants and nurses really are an amazing team. I was in for a Full knee replacement and I was on Nickleby Ward, nothing was to much for them, when I say everyone was fantastic with me I mean everyone, the management should be proud of there staff, they are a credit to your hospital. There attention to detail was second to none, my comfort and well being was all that mattered to them. Everyone had time to talk there was no rush and I was treated like I was there only patient (which I wasn't). Every single aspect of my care was run past me first with everything explained to me so clearly and concise and with great humour & friendliness. I really can not fault this hospital and its staff. I would like to thank everyone on Nickleby Ward for my stay, you made me and my visitors so welcome and comfortable. Thank you Paul Brosnan
Amazing place. Great care all the staff there are really caring,friendly and professional. The whole hospital is not only very people friendly it is spotlessly clean. My mum was very Lucky to have been referred there for her operation the level of care she has received has been brilliant. We can't thank all the staff at KIMS enough you are all just brilliant!
Overall care spoiled by poor communication from me over the go-ahead for the operation because of high blood pressure reading at my pre-op assessment. Also on my first day there were two agency nurses who were rude and very unhelpful. Otherwise my care was superb. I raised these issues at the time and hope appropriate action has been taken so that other patients do not suffer the same experiences