Psychiatry-UK

3b Fore Street, Camelford, Cornwall, PL32 9PG 1,300 reviews

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Reviews

 
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Written by a NHS patient
3rd January 2024


superb experience 10/10

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Written by a private patient
3rd January 2024


I fully recommend this service as a private patient, unable to wait on the NHS waiting list for years for an ADHD diagnosis. . Diagnosis for my 17 year old son and titration was quick and thorough throughout, from the professional questioning of the psychiatrist Dr Harry Woodward to the prompt replies during titration from his prescriber: Veronica Bailie .

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Written by a NHS patient
3rd January 2024


Psychiatry UK were professional, caring and friendly, and I felt assured throughout. I found the whole process easy to navigate and if I ever needed to ask anything, someone always got back to me with a clear and friendly response.

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Written by a NHS patient
2nd January 2024


Absolutely first class professional service.

2024-01-03 09:33:53
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. We are really pleased that your experience has been so positive and that you are happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Written by a NHS patient
1st January 2024


My consultation and titration were all done online. My consultation was with Dr. A. Mitra who was friendly and made it easy for me to open up and say what i needed to say. I was then assigned to Ms Helen Hardcastle for my titration period and even though I have never seen her face, it felt like I had a friend with me throughout. Ms Hardcastle explained everything that was going on in an easy to understand way, describing effects of medications, evaluating how I felt and working on that. Her dedication does not end at her job, she genuinely cared. At one point I was admitted to hospital due to an infection, while in hospital I needed to reply to an email from Helen where I explained a situation I was going through and mentioned I was in hospital, her reply was so heartfelt, genuine and caring it made me shed a tear and gave me the strength to carry on at a time where I felt lonely and scared. She has been nothing short of wonderful and I feel blessed that I was under her care. Thank you. R

2024-01-03 09:38:03
Response from Psychiatry-UK

Hello Thank you for leaving such a wonderful review. We are really pleased that your experience has been so positive and that you have felt so well supported by your clinical team. Our reviews are shared with staff internally, and your feedback will be very much appreciated. You have given special mention to your prescriber and I will send your feedback directly to her to ensure that she receives it. We wish you the best of luck in your onward journey. Many thanks The Psychiatry-UK Team

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Written by a NHS patient
31st December 2023


Psychiatry-UK has accelerated considerably my ADHD diagnosis and then subsequent titration. To say it has revolutionised my life is an understatement. Thank you so much for the encouragement, care and sensitivity that was given throughout this process.

2024-01-03 09:33:26
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. We are really pleased that your experience has been so positive and that you are happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Written by a NHS patient
28th December 2023


The process was efficient, I had to wait a lot less time that the current waiting times and both my psychiatrist were responsive and provided me with a lot of useful information about my diagnosis and how to proceed.

2023-12-30 15:38:17
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. We are really pleased that your experience has been so positive and that you are happy you received all the information you needed from your consultant to be able to move forward. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Written by a private patient
22nd December 2023


We found the service to be swift supportive and clear. Sally Sweeny who monitored my daughter through this was very quick to respond to queries and medication requirements. Dr Zanlina Farley made my daughter relax and communicate, which was amazing through zoo.

2023-12-30 15:42:05
Response from Psychiatry-UK

Hello Thank you for taking the tine to leave a review. We are really pleased to hear that you have found our service supportive and responsive to any queries you have had, especially regarding medication. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Written by a NHS patient
19th December 2023


Chris Echezona my nurse gave me excellent care even though it was remote, he listened and offered me invaluable advice, we came to a conclusion on which medication worked the best for me. The psychologist Dr Anney is so caring and understanding too I was very nervous prior to my diagnosis she was so understanding and guided me through the process.

2023-12-30 15:44:17
Response from Psychiatry-UK

Hello Thank you for your kind review. We are really pleased to hear that your experience has been so positive and that you are now settled on your new medication. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Written by a NHS patient
19th December 2023


I am so grateful for every person involved in my care, from assessment to end of titrating medication. I cannot express how much my life has improved thanks to this service. My only improvement would be to offer phone call updates or zooms with your prescriber to communicate needs and side effects more easily. I communicate far better through talking to a person than filling in a form. Other than that, I cannot fault the professionals involved in this service, they have been wonderful!

2023-12-30 16:02:08
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. We are pleased to hear that your experience has been so positive and that your treatment has made such a difference to your life. You have mentioned that you would have preferred to communicate with your prescriber via telephone or Zoom. As an online service, it is more efficient for us to communicate via our patient portal to be able to support as many people as possible and reduce the wait for patients on our titration waiting list. For many of our patients this works well, and they tell us that they appreciate the flexibility of being able to pick up their portal notes when convenient to them, but we do appreciate that our systems do not suit everyone. Thank you again for recommending our service. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Page 20 of 130

Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu