Reviews
Recommend
Quality of life
Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-04-22
Person
4
5
0
22nd April 2020
Very friendly staff
Made to feel welcome
Treatment on time
Please contact patients when promised to
24th April 2020
Response from Repetitive Transcranial Magnetic Stimulation (rTMS)
Thank you for your review, we apologise if you haven't been contact when expected. We have put into place a telephone log to safe guard misses calls. Due to Covid-19 this has impacted on the way we work as a team and has provide us with additional pressures one of these is increased telephone contact for patients that are unable to attend in person. I hope this reassures you that we continually working to improve our systems and really value your feedback to assist with this process.
Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-03-19
Person
4
5
0
19th March 2020
It would be better if the post treatment journey was discussed earlier on, or before treatment began.
Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-03-19
Person
4
5
0
19th March 2020
Nothing to improve. Amazing, caring staff and very understanding of your illness. The doctors are the same, fantastic. Would highly recommend this treatment.
Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-03-19
Person
3
5
0
19th March 2020
Staff are very good, positive, patient and friendly. The rtms sessions are long and the magnets are heavy and uncomfortable and the treatment programme is long and intense and means travelling to hospital.
It would be better if the technology develops to make the treatment less intensive.
Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-03-19
Person
4
5
0
19th March 2020
negatives: continuity of care. different nurse each day is difficult for someone with social anxiety disorder. Some days were understaffed/overbooked, delays of 30 minutes on several days. Memory problems during treatment are real and need top be recognised.
Positives: The rTMS was helpful for a week or so. Still getting some benefit from it and hope that further courses of treatment can restore that.