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Repetitive Transcranial Magnetic Stimulation (rTMS)
2020-04-22
Person
4
5
0
Written by a patient
Written by a patient 22nd April 2020
Very friendly staff
Made to feel welcome
Treatment on time
Please contact patients when promised to
24th April 2020
Response from Repetitive Transcranial Magnetic Stimulation (rTMS)
Thank you for your review, we apologise if you haven't been contact when expected. We have put into place a telephone log to safe guard misses calls. Due to Covid-19 this has impacted on the way we work as a team and has provide us with additional pressures one of these is increased telephone contact for patients that are unable to attend in person. I hope this reassures you that we continually working to improve our systems and really value your feedback to assist with this process.